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If a user is active, we avoid sending emails or push notification and use the notification center only.\n\nBeing active means that the user has done something (moved the mouse, clicked a button, typed something) in app.respond.io within the last 30 seconds.\n\nhttps:\/\/docs.respond.io\/notifications#email-notification" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1601433052, "timestamp_ms": 1601433052594223, "__meta": { "status": [{ "value": "pending", "messageId": 65024230, "contactId": 3647534, "timestamp_ms": 1601433054008061 }, { "value": "sent", "messageId": 65024230, "contactId": 3647534, "timestamp_ms": 1601433054000000 }, { "value": "delivered", "messageId": 65024230, "contactId": 3647534, "timestamp_ms": 1601433054000000 }], "traceId": null } }}, { "contact": { "id": 3821831, "cId": "554805835", "fullName": "Danielson Santos Lima", "firstName": "Danielson Santos Lima", "lastName": "", "profilePic": "\/image\/contact\/render\/3821831.jpg", "gender": "N\/A", "locale": "", "countryCode": null, "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1601432253, "channel": { "id": 38667, "name": "Respond.io Telegram", "source": "telegram" }, "channelId": 38667, "channelName": "Respond.io Telegram (telegram)", "channelSource": "telegram", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 9, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "WhatsApp CRM" }], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1601432577, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 65022434, "contactId": 3821831, "type": "outgoing", "message": [{ "type": "text", "speech": "Let me know if you have any questions about the Platform or Channels" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1601432577, "timestamp_ms": 1601432577254154, "__meta": { "status": [{ "value": "sent", "messageId": 65022434, "contactId": 3821831, "timestamp_ms": 1601432578099549 }], "traceId": null } }}, { "contact": { "id": 3810450, "cId": "2561810363913460", "fullName": "Cristiano Bombem", "firstName": "Cristiano", "lastName": "Bombem", "profilePic": "\/image\/contact\/render\/3810450.jpg", "gender": "male", "locale": "pt_BR", "countryCode": "BR", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1601388820, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 14, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1601432290, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 65021338, "contactId": 3810450, "type": "outgoing", "message": [{ "type": "text", "speech": "We don't have UI language support for Portuguese in the system right now. However if you would like to have this feature, please vote and comment in this feature request ticket: https:\/\/respond.canny.io\/feature-request\/p\/add-platform-ui-languages-eg-portuguese-spanish-german-etc" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1601432290, "timestamp_ms": 1601432290878087, "__meta": { "status": [{ "value": "sent", "messageId": 65021338, "contactId": 3810450, "timestamp_ms": 1601432291592178 }, { "value": "delivered", "messageId": 65021338, "contactId": 3810450, "timestamp_ms": 1601479887066000 }, { "value": "read", "messageId": 65021338, "contactId": 3810450, "timestamp_ms": 1601493458007000 }], "traceId": null } }}, { "contact": { "id": 3816932, "cId": "0c0db3a6-1232-44ca-a290-27aaf93eb994", "fullName": "nicola yaya", "firstName": "nicola", "lastName": "yaya", "profilePic": "", "gender": "N\/A", "locale": "it_IT", "countryCode": "IT", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1601409122, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 5, "fields": [], "assigneeUserId": null, "phone": null, "email": "nicola@toolperstartup.com", "pendingSince": null, "lastInteraction": 1601409193, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64919470, "contactId": 3816932, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1601409193, "timestamp_ms": 1601409193020074, "__meta": { "status": [{ "value": "failed", "messageId": 64919470, "contactId": 3816932, "timestamp_ms": 1601409193083453, "error": "Webchat: The contact has left the chat and they will not receive this message." }], "traceId": null } }}, { "contact": { "id": 3815704, "cId": "vGUCH0bQq4Ji20nSbj0Fhw==", "fullName": "Toma Niciota", "firstName": "Toma", "lastName": "Niciota", "profilePic": "\/image\/contact\/render\/3815704.jpg", "gender": "N\/A", "locale": "EN_MK", "countryCode": "MK", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1601404781, "channel": { "id": 38823, "name": "Respond.io Viber", "source": "viber" }, "channelId": 38823, "channelName": "Respond.io Viber (viber)", "channelSource": "viber", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 3, "fields": [], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1601404853, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64892525, "contactId": 3815704, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1601404853, "timestamp_ms": 1601404853343919, "__meta": { "status": [{ "value": "failed", "messageId": 64892525, "contactId": 3815704, "timestamp_ms": 1601404854301798, "error": "Viber: Failed to send the message as the contact is not subscribed anymore." }], "traceId": null } }}, { "contact": { "id": 3813113, "cId": "111203034078935", "fullName": "Guest 8643", "firstName": "Guest", "lastName": "8643", "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX9YxXSX&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=520fc54163b0f93b550ab9138df02861&oe=5F", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1601397375, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 8, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "william@198odds.com", "pendingSince": null, "lastInteraction": 1601397448, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64837147, "contactId": 3813113, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1601397448, "timestamp_ms": 1601397448370055, "__meta": { "status": [{ "value": "sent", "messageId": 64837147, "contactId": 3813113, "timestamp_ms": 1601397448879622 }], "traceId": null } }}, { "contact": { "id": 3809574, "cId": "5f2ed855-dd71-4729-bd4c-4f91af4d779d", "fullName": "Ivan Majstorovic", "firstName": "Ivan", "lastName": "Majstorovic", "profilePic": "", "gender": "N\/A", "locale": "de_DE", "countryCode": "DE", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1601385110, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 18, "fields": [{ "id": 356, "name": "journey", 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"profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX8OKtqh&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=24b9098c54f6d05cf7542be3f7557fba&oe=5F", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1601361474, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 37, "fields": [], "assigneeUserId": null, "phone": null, "email": "arzaan@apna.co", "pendingSince": null, "lastInteraction": 1601385429, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64755606, "contactId": 3806089, "type": "incoming", 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Have a good day ^^" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1601374734, "timestamp_ms": 1601374734433392, "__meta": { "status": [{ "value": "failed", "messageId": 64720358, "contactId": 3807911, "timestamp_ms": 1601374734471980, "error": "Webchat: The contact has left the chat and they will not receive this message." }], "traceId": null } }}, { "contact": { "id": 3807377, "cId": "3504465392908921", "fullName": "Nilesh Yadav", "firstName": "Nilesh", "lastName": "Yadav", "profilePic": "\/image\/contact\/render\/3807377.jpg", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1601371110, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 18, "fields": [], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1601373136, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64715032, "contactId": 3807377, "type": "incoming", "message": [{ "type": "query", "text": "ok", "platform": "facebook" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1601373136, "timestamp_ms": 1601373136367000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 1414654, "cId": "85266027132", "fullName": "Ryan", "firstName": "Ryan", "lastName": "", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "HK", "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Business5K"], "createdAt": 1588579310, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 811, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }, { "id": 242, "name": "stage", "type": "list", "value": "Customer" }, { "id": 620, "name": "create_trelo_card", "type": "text", "value": "Web Chat: Error message when the contact is in the page" }, { "id": 2145, "name": "space_name", "type": "text", "value": "IndiBet" }, { "id": 313, "name": "company", "type": "text", "value": "cs@198odds.com" }, { "id": 5835, "name": "organization", "type": "text", "value": "37744" }], "assigneeUserId": null, "phone": "+85266027132", "email": "ryanchankfg@gmail.com", "pendingSince": null, "lastInteraction": 1601365794, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 64689487, "contactId": 1414654, "type": "outgoing", "message": [{ "type": "text", "speech": "I would suggest, encouraging your contacts to connect with you via Messenger, Telegram or WhatsApp to avoid that situation from reoccurring again." }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1601365794, "timestamp_ms": 1601365794437163, "__meta": { "status": [{ "value": "pending", "messageId": 64689487, "contactId": 1414654, "timestamp_ms": 1601365796405553 }, { "value": "sent", "messageId": 64689487, "contactId": 1414654, "timestamp_ms": 1601365796000000 }, { "value": "delivered", "messageId": 64689487, "contactId": 1414654, "timestamp_ms": 1601365799000000 }], "traceId": null } }}, { "contact": { "id": 3801062, "cId": "2348064117751", "fullName": "Kalu Ogba", "firstName": "Kalu", "lastName": "Ogba", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "NG", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1601333089, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", 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Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600976271, "timestamp_ms": 1600976271774184, "__meta": { "status": [{ "value": "sent", "messageId": 63194135, "contactId": 3738111, "timestamp_ms": 1600976271809902 }, { "value": "read", "messageId": 63194135, "contactId": 3738111, "timestamp_ms": 1600976273456810 }, { "value": "delivered", "messageId": 63194135, "contactId": 3738111, "timestamp_ms": 1600976273462544 }], "traceId": null } }}, { "contact": { "id": 3736047, "cId": "7c94cbdc-3cb3-4000-a1f0-3c2bb2c9b240", "fullName": "Luis c", "firstName": "Luis", "lastName": "c", "profilePic": "", "gender": "N\/A", "locale": "es_ES", "countryCode": "ES", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1600969060, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 15, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "App vs API" }], "assigneeUserId": null, "phone": null, "email": "lui_alv@hotmail.com", "pendingSince": null, "lastInteraction": 1600969130, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63147443, "contactId": 3736047, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600969130, "timestamp_ms": 1600969130313641, "__meta": { "status": [{ "value": "sent", "messageId": 63147443, "contactId": 3736047, "timestamp_ms": 1600969130352572 }, { "value": "delivered", "messageId": 63147443, "contactId": 3736047, "timestamp_ms": 1600969131027226 }, { "value": "read", "messageId": 63147443, "contactId": 3736047, "timestamp_ms": 1600969136635691 }], "traceId": null } }}, { "contact": { "id": 3734198, "cId": "270319f8-845a-4c3a-a1c8-0ec5dd06ae98", "fullName": "Mohamed Gouda", "firstName": "Mohamed", "lastName": "Gouda", "profilePic": "", "gender": "N\/A", "locale": "en_US", "countryCode": "US", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1600963128, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 11, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "Mohamed_mostafa@outlook.com", "pendingSince": null, "lastInteraction": 1600963288, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63105420, "contactId": 3734198, "type": "incoming", "message": [{ "type": "query", "text": "I want to use the service to auto reply to my clients 9n face book I tried it and its really amazing but just i want to know what means by max 100 contact on the free plan", "platform": "webchat" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600963288, "timestamp_ms": 1600963288056727, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 3483403, "cId": "573183507673", "fullName": "Christian Arenas", "firstName": "Christian", "lastName": "Arenas", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "CO", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1599660195, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 67, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": "+573183507673", "email": "horno@efraincasadepan.com", "pendingSince": null, "lastInteraction": 1600958381, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63070749, "contactId": 3483403, "type": "incoming", "message": [{ "type": "query", "text": "thanks", "platform": "360dialog_whatsapp" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600958381, "timestamp_ms": 1600958381000000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 3554162, "cId": "6738679084", "fullName": "Davidzulkane", "firstName": "Davidzulkane", "lastName": "", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "BN", "tags": ["Platform Updates", "Sept 2020", "Platform Support"], "createdAt": 1600061614, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 78, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": "+6738679084", "email": "Zulkanedavid@gmail.com", "pendingSince": null, "lastInteraction": 1600947138, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63018449, "contactId": 3554162, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600947138, "timestamp_ms": 1600947138303428, "__meta": { "status": [{ "value": "pending", "messageId": 63018449, "contactId": 3554162, "timestamp_ms": 1600947139791637 }, { "value": "sent", "messageId": 63018449, "contactId": 3554162, "timestamp_ms": 1600947139000000 }, { "value": "delivered", "messageId": 63018449, "contactId": 3554162, "timestamp_ms": 1600947140000000 }], "traceId": null } }}, { "contact": { "id": 3729958, "cId": "101822778354637", "fullName": "Guest 4753", "firstName": "Guest", "lastName": "4753", "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX9U0K9-&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=4725af1de45a62f81046c6ab1517345e&oe=5F", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1600946300, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 11, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "gary@entigritystaff.com", "pendingSince": null, "lastInteraction": 1600946372, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63016438, "contactId": 3729958, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600946372, "timestamp_ms": 1600946372731023, "__meta": { "status": [{ "value": "sent", "messageId": 63016438, "contactId": 3729958, "timestamp_ms": 1600946373238785 }], "traceId": null } }}, { "contact": { "id": 3729613, "cId": "08ad418f-6622-478c-b570-4802abe3bd74", "fullName": "Arnold Roa Roa", "firstName": "Arnold Roa", "lastName": "Roa", "profilePic": "", "gender": "N\/A", "locale": "es_US", "countryCode": "US", "tags": ["Sales", "Platform Updates", "Sept 2020"], "createdAt": 1600943640, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 10, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }], "assigneeUserId": null, "phone": null, "email": "manolet@gmail.com", "pendingSince": null, "lastInteraction": 1600943713, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 63010048, "contactId": 3729613, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600943713, "timestamp_ms": 1600943713031834, "__meta": { "status": [{ "value": "failed", "messageId": 63010048, "contactId": 3729613, "timestamp_ms": 1600943713067210, "error": "Webchat: The contact has left the chat and they will not receive this message." }], "traceId": null } }}, { "contact": { "id": 3729186, "cId": "101389085065140", "fullName": "Guest 7509", "firstName": "Guest", "lastName": "7509", "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-1.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX-iViI_&_nc_ht=scontent-xsp1-1.xx&_nc_tp=27&oh=4164101ae2b3f93585eaa1077f27a497&oe=5F", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": 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"3288983037822304", "fullName": "Array Wong", "firstName": "Array", "lastName": "Wong", "profilePic": "\/image\/contact\/render\/3728066.jpg", "gender": "male", "locale": "en_GB", "countryCode": "GB", "tags": ["Platform Updates", "Sept 2020", "Platform Support"], "createdAt": 1600929450, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 59, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }, { "id": 242, "name": "stage", "type": "list", "value": "User" }, { "id": 5835, "name": "organization", "type": "text", "value": "51107" }], "assigneeUserId": null, "phone": null, "email": "arraywong@ecosa.com.hk", "pendingSince": null, "lastInteraction": 1600935474, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62990306, "contactId": 3728066, "type": "outgoing", "message": [{ "type": "text", "speech": "As we do have customers that would like to use us as their main support CRM software" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600935474, "timestamp_ms": 1600935474238611, "__meta": { "status": [{ "value": "delivered", "messageId": 62990306, "contactId": 3728066, "timestamp_ms": 1600935474814000 }, { "value": "sent", "messageId": 62990306, "contactId": 3728066, "timestamp_ms": 1600935474687853 }], "traceId": null } }}, { "contact": { "id": 3719235, "cId": "966503193405", "fullName": "Ahamed Kaize", "firstName": "Ahamed", "lastName": "Kaize", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "SA", "tags": ["Partnerships", "Platform Updates", "Sept 2020", "Sales"], "createdAt": 1600882548, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 94, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }], "assigneeUserId": null, "phone": "+966503193405", "email": null, "pendingSince": null, "lastInteraction": 1600934413, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62987406, "contactId": 3719235, "type": "incoming", "message": [{ "type": "query", "text": "Ok thanks", "platform": "360dialog_whatsapp" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600934413, "timestamp_ms": 1600934413000000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 971716, "cId": "5214423784895", "fullName": "Bernardo Gonzalez ", "firstName": "Bernardo Gonzalez", "lastName": "", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "MX", "tags": ["Blog Updates", "Platform Updates", "Broadcast Test", "BernardoGA"], "createdAt": 1583385306, "channel": { "id": 34437, "name": "WhatsApp (MessageBird)", "source": "message_bird_whatsapp" }, "channelId": 34437, "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)", "channelSource": "message_bird_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 32, "fields": [{ "id": 620, "name": "create_trelo_card", "type": "text", "value": "Reseller: Contact limit do not lock the contact out of the total limit" }], "assigneeUserId": null, "phone": "+5214423784895", "email": null, "pendingSince": null, "lastInteraction": 1600929706, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62969690, "contactId": 971716, "type": "outgoing", "message": [{ "type": "text", "speech": "asf" }], "senderId": null, "sender": "WhatsApp Echo", "timestamp": 1600929706, "timestamp_ms": 1600929706000000, "__meta": { "status": [{ "value": "sent", "messageId": 62969690, "contactId": 971716, "timestamp_ms": 1600929708271438 }, { "value": "sent", "messageId": 62969690, "contactId": 971716, "timestamp_ms": 1600929706000000 }, { "value": "delivered", "messageId": 62969690, "contactId": 971716, "timestamp_ms": 1600929706000000 }], "traceId": null } }}, { "contact": { "id": 1971963, "cId": "3059209157493257", "fullName": "Nicol\u00e1s Rold\u00e1n Fajardo", "firstName": "Nicol\u00e1s", "lastName": "Rold\u00e1n Fajardo", "profilePic": "\/image\/contact\/render\/1971963.jpg", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Blog Updates", "Platform Updates", "Platform Support"], "createdAt": 1592000406, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 17, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "nicolas.roldan@workr.com.co", "pendingSince": null, "lastInteraction": 1600925153, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62954724, "contactId": 1971963, "type": "outgoing", "message": [{ "type": "text", "speech": "You can follow the instructions in this page to request a file:\nhttps:\/\/towardsdatascience.com\/add-image-recognition-to-your-chatbot-with-google-dialogflow-and-vision-api-fd45cd0bdd45\n\nIn that scenario they are also using Vision API, but I guess the intent and parameter settings should work on a similar way\nBut I haven't tested" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600925153, "timestamp_ms": 1600925153586578, "__meta": { "status": [{ "value": "sent", "messageId": 62954724, "contactId": 1971963, "timestamp_ms": 1600925154220979 }, { "value": "read", "messageId": 62954724, "contactId": 1971963, "timestamp_ms": 1600929972329000 }], "traceId": null } }}, { "contact": { "id": 2357586, "cId": "4199848503421262", "fullName": "Alicia Hew", "firstName": "Alicia", "lastName": "Hew", "profilePic": "\/image\/contact\/render\/2357586.jpg", "gender": "female", "locale": "en_US", "countryCode": "US", "tags": ["Sales", "Blog Updates", "Platform Updates", "Sept 2020"], "createdAt": 1594054048, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 134, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }, { "id": 313, "name": "company", "type": "text", "value": "www.ghl.com" }], "assigneeUserId": null, "phone": null, "email": "aliciahew@ghl.com", "pendingSince": null, "lastInteraction": 1600924712, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62953427, "contactId": 2357586, "type": "incoming", "message": [{ "type": "query", "text": "Ok", "platform": "facebook" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600924712, "timestamp_ms": 1600924712789000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 2454167, "cId": "50577934623", "fullName": "Jackzeel Garc\u00eda", "firstName": "Jackzeel", "lastName": "Garc\u00eda", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "NI", "tags": ["Platform Support", "Blog Updates", "Platform Updates", "Spanish", "Business5K"], "createdAt": 1594525728, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 238, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }, { "id": 242, "name": "stage", "type": "list", "value": "Customer" }, { "id": 313, "name": "company", "type": "text", "value": "fssac.ni@gmail.com" }, { "id": 2145, "name": "space_name", "type": "text", "value": "Farmacia San Sebastian" }, { "id": 5835, "name": "organization", "type": "text", "value": "45405" }, { "id": 620, "name": "create_trelo_card", "type": "text", "value": "When searching on Messages Module, the new incoming conversation will appear in the list even though the search term are not met." }], "assigneeUserId": null, "phone": "+50577934623", "email": "zadirg95@gmail.com", "pendingSince": null, "lastInteraction": 1600923994, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62951267, "contactId": 2454167, "type": "incoming", "message": [{ "type": "query", "text": "muchas gracias", "platform": "360dialog_whatsapp" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600923994, "timestamp_ms": 1600923994000000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 3726502, "cId": "573205340351", "fullName": "Felipe B", "firstName": "Felipe", "lastName": "B", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "CO", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1600918283, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 20, "fields": [], "assigneeUserId": null, "phone": "+573205340351", "email": null, "pendingSince": null, "lastInteraction": 1600919523, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62936259, "contactId": 3726502, "type": "outgoing", "message": [{ "type": "text", "speech": "No tenemos la opci\u00f3n para visualizar las conversaciones en un embudo a\u00fan \nhttps:\/\/roadmap.respond.io\/feature-request\/p\/pipeline-and-stages\n\nSin embargo, puede utilizar etiquetas y crear vistas en base a esas etiquetas para mostrarte contactos en cada estado" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600919523, "timestamp_ms": 1600919523725373, "__meta": { "status": [{ "value": "pending", "messageId": 62936259, "contactId": 3726502, "timestamp_ms": 1600919525135282 }, { "value": "sent", "messageId": 62936259, "contactId": 3726502, "timestamp_ms": 1600919525000000 }, { "value": "delivered", "messageId": 62936259, "contactId": 3726502, "timestamp_ms": 1600919525000000 }], "traceId": null } }}, { "contact": { "id": 3726117, "cId": "584143385128", "fullName": "Ricardo Bracho", "firstName": "Ricardo", "lastName": "Bracho", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "VE", "tags": ["Sales", "Platform Updates", "Sept 2020"], "createdAt": 1600916157, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 28, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }, { "id": 5835, "name": "organization", "type": "text", "value": "51088" }, { "id": 242, "name": "stage", "type": "list", "value": "User" }], "assigneeUserId": null, "phone": "+584143385128", "email": "ricardobracho@multitel.com.ve", "pendingSince": null, "lastInteraction": 1600917538, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62929648, "contactId": 3726117, "type": "incoming", "message": [{ "type": "query", "text": "\ud83d\ude00", "platform": "360dialog_whatsapp" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600917538, "timestamp_ms": 1600917538000000, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 3719779, "cId": "56946240376", "fullName": "la\u00edse mesquita \ud83d\udc71\ud83c\udffb\u200d\u2640\ufe0f\u2728", "firstName": "la\u00edse mesquita", "lastName": "\ud83d\udc71\ud83c\udffb\u200d\u2640\ufe0f\u2728", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "CL", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1600884215, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 29, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Get API Account" }], "assigneeUserId": null, "phone": "+56946240376", "email": null, "pendingSince": null, "lastInteraction": 1600916645, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62926867, "contactId": 3719779, "type": "outgoing", "message": [{ "type": "text", "speech": "If you have a WhatsApp Business App account, we can help you to get a WhatsApp Business API account using your same number" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600916645, "timestamp_ms": 1600916645024752, "__meta": { "status": [{ "value": "pending", "messageId": 62926867, "contactId": 3719779, "timestamp_ms": 1600916646144940 }, { "value": "sent", "messageId": 62926867, "contactId": 3719779, "timestamp_ms": 1600916646000000 }, { "value": "delivered", "messageId": 62926867, "contactId": 3719779, "timestamp_ms": 1600916648000000 }], "traceId": null } }}, { "contact": { "id": 3714707, "cId": "113718953818183", "fullName": "Guest 3904", "firstName": "Guest", "lastName": "3904", "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-1.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX8QMzli&_nc_ht=scontent-xsp1-1.xx&_nc_tp=27&oh=6ddff6f644341bae17ccd255c1b8c546&oe=5F", "gender": "male", "locale": "en_US", "countryCode": "US", "tags": ["Platform Updates", "Sept 2020", "Platform Support"], "createdAt": 1600869559, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 12, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "abdelhai3102@uorak.com", "pendingSince": null, "lastInteraction": 1600915672, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62923601, "contactId": 3714707, "type": "outgoing", "message": [{ "type": "text", "speech": "WhatsApp Business is actually two products:\n\ud83d\udcf1WhatsApp Business App - for small business\n\u2699\ufe0fWhatsApp Business API - for companies with teams\n\nTo get a WhatsApp Business account with multiple users you will need to:\n(1) Apply for a WhatsApp Business API via WhatsApp Partner\n(2) Connect that account to respond.io\n\nYou can learn about applying for a WhatsApp Business API account here: https:\/\/hi.switchy.io\/1OUs\n\nOr we can help you to apply through a WhatsApp Partner, we are working with 360Dialog: https:\/\/hi.switchy.io\/1Pdd" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600915672, "timestamp_ms": 1600915672631050, "__meta": { "status": [{ "value": "sent", "messageId": 62923601, "contactId": 3714707, "timestamp_ms": 1600915673094502 }], "traceId": null } }}, { "contact": { "id": 3719822, "cId": "917379888895", "fullName": "Shushant Saxena", "firstName": "Shushant", "lastName": "Saxena", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "IN", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1600884313, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 16, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Get API Account" }], "assigneeUserId": null, "phone": "+917379888895", "email": null, "pendingSince": null, "lastInteraction": 1600915409, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62922866, "contactId": 3719822, "type": "outgoing", "message": [{ "type": "text", "speech": "Hey Shushant, we're back! Do you still need any assistance with WhatsApp?" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600915409, "timestamp_ms": 1600915409224716, "__meta": { "status": [{ "value": "pending", "messageId": 62922866, "contactId": 3719822, "timestamp_ms": 1600915410361917 }, { "value": "sent", "messageId": 62922866, "contactId": 3719822, "timestamp_ms": 1600915410000000 }, { "value": "delivered", "messageId": 62922866, "contactId": 3719822, "timestamp_ms": 1600915416000000 }], "traceId": null } }}, { "contact": { "id": 3725458, "cId": "3370834819674937", "fullName": "Jorge Otero", "firstName": "Jorge", "lastName": "Otero", "profilePic": "\/image\/contact\/render\/3725458.jpg", "gender": "male", "locale": "es_LA", "countryCode": "LA", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1600911985, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 10, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "WhatsApp CRM" }], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1600913776, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62917782, "contactId": 3725458, "type": "outgoing", "message": [{ "type": "text", "speech": "Hey Jorge, do you still need any help with WhatsApp?" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600913776, "timestamp_ms": 1600913776853375, "__meta": { "status": [{ "value": "sent", "messageId": 62917782, "contactId": 3725458, "timestamp_ms": 1600913777498294 }, { "value": "delivered", "messageId": 62917782, "contactId": 3725458, "timestamp_ms": 1600914032385000 }, { "value": "read", "messageId": 62917782, "contactId": 3725458, "timestamp_ms": 1600917652369000 }], "traceId": null } }}, { "contact": { "id": 3712691, "cId": "524423784895", "fullName": "Contact 524423784895", "firstName": "Contact 524423784895", "lastName": "", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "MX", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1600859165, "channel": { "id": 34437, "name": "WhatsApp (MessageBird)", "source": "message_bird_whatsapp" }, "channelId": 34437, "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)", "channelSource": "message_bird_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 1, "fields": [], "assigneeUserId": null, "phone": "+524423784895", "email": null, "pendingSince": null, "lastInteraction": 1600913405, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62916519, "contactId": 3712691, "type": "outgoing", "message": [{ "type": "text", "speech": "Hi" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600913405, "timestamp_ms": 1600913405803226, "__meta": { "status": [{ "value": "pending", "messageId": 62916519, "contactId": 3712691, "timestamp_ms": 1600913406726071 }, { "value": "failed", "messageId": 62916519, "contactId": 3712691, "timestamp_ms": 1600913406000000, "error": "Message failed to send because more than 24 hours have passed since the customer last replied to this number. Use a message template to respond." }], "traceId": null } }}, { "contact": { "id": 3725417, "cId": "9f88f5e3-0a22-4aa4-8c34-a3dfa9bedb17", "fullName": "Ricardo Bracho", "firstName": "Ricardo", "lastName": "Bracho", "profilePic": "", "gender": "N\/A", "locale": "es_ES", "countryCode": "ES", "tags": ["Sales", "Platform Updates", "Sept 2020"], "createdAt": 1600911673, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 9, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }], "assigneeUserId": null, "phone": null, "email": "ricardo.bracho.f@gmail.com", "pendingSince": null, "lastInteraction": 1600911749, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62910864, "contactId": 3725417, "type": "outgoing", "message": [{ "type": "text", "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09" }], "senderId": null, "sender": "Away Message", "timestamp": 1600911749, "timestamp_ms": 1600911749595343, "__meta": { "status": [{ "value": "sent", "messageId": 62910864, "contactId": 3725417, "timestamp_ms": 1600911749643495 }, { "value": "read", "messageId": 62910864, "contactId": 3725417, "timestamp_ms": 1600911750380574 }, { "value": "delivered", "messageId": 62910864, "contactId": 3725417, "timestamp_ms": 1600911750392808 }], "traceId": null } }}, { "contact": { "id": 3719963, "cId": "c2149c10-5bbb-4e02-bcee-560d0d5b9f94", "fullName": "Ricardo Bracho", "firstName": "Ricardo", "lastName": "Bracho", "profilePic": "", "gender": "N\/A", "locale": "es_ES", "countryCode": "ES", "tags": ["Sales", "Platform Updates", "Sept 2020"], "createdAt": 1600884770, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 13, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Sales" }], "assigneeUserId": null, "phone": null, "email": "ricardobracho@multitel.com.ve", "pendingSince": null, "lastInteraction": 1600884905, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62787149, "contactId": 3719963, "type": "incoming", "message": [{ "type": "query", "text": "Meanwhile I\u00b4ll be whatching your website", "platform": "webchat" }], "senderId": null, "sender": "Dialogflow", "timestamp": 1600884905, "timestamp_ms": 1600884905852661, "__meta": { "status": [], "traceId": null } }}, { "contact": { "id": 3719273, "cId": "eb9f9296-6118-49f1-964b-74cffacee279", "fullName": "Michele Gentilini", "firstName": "Michele", "lastName": "Gentilini ", "profilePic": "", "gender": "N\/A", "locale": "en_US", "countryCode": "US", "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1600882622, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 12, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Platform Support" }], "assigneeUserId": null, "phone": null, "email": "michelegentilini01@gmail.com", "pendingSince": null, "lastInteraction": 1600882994, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62773590, "contactId": 3719273, "type": "outgoing", "message": [{ "type": "quick_reply", "title": "What can we help with?", "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"] }], "senderId": null, "sender": "Survey via Automation", "timestamp": 1600882994, "timestamp_ms": 1600882994678470, "__meta": { "status": [{ "value": "sent", "messageId": 62773590, "contactId": 3719273, "timestamp_ms": 1600882994722841 }, { "value": "delivered", "messageId": 62773590, "contactId": 3719273, "timestamp_ms": 1600882995635504 }], "traceId": null } }}, { "contact": { "id": 3715017, "cId": "984020518", "fullName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9", "firstName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9", "lastName": "", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": null, "tags": ["Platform Support", "Platform Updates", "Sept 2020"], "createdAt": 1600870708, "channel": { "id": 38667, "name": "Respond.io Telegram", "source": "telegram" }, "channelId": 38667, "channelName": "Respond.io Telegram (telegram)", "channelSource": "telegram", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 11, "fields": [{ "id": 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"WhatsApp CRM" }, { "id": 317, "name": "platform_release_updates_opt_in", "type": "list", "value": "Yes" }, { "id": 620, "name": "create_trelo_card", "type": "text", "value": "Bulk tag limited to 25 contacts" }, { "id": 313, "name": "company", "type": "text", "value": "" }, { "id": 2145, "name": "space_name", "type": "text", "value": "Spacespace" }, { "id": 242, "name": "stage", "type": "list", "value": "User" }], "assigneeUserId": null, "phone": "1322131250", "email": "rs@mail.com", "pendingSince": null, "lastInteraction": 1600836803, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62565855, "contactId": 1266929, "type": "outgoing", "message": [{ "type": "text", "speech": "hey" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600836803, "timestamp_ms": 1600836803830339, "__meta": { "status": [{ "value": "failed", "messageId": 62565855, "contactId": 1266929, "timestamp_ms": 1600836804677629, "error": "Telegram: Forbidden: bot was blocked by the user" }], "traceId": null } }}, { "contact": { "id": 3709601, "cId": "cea4c11e-eb54-4b6d-969c-662c81dd64c5", "fullName": "Benjamin Lim", "firstName": "Benjamin", "lastName": "Lim", "profilePic": "", "gender": "N\/A", "locale": "en_US", "countryCode": "US", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1600833905, "channel": { "id": 34934, "name": "Live Widget", "source": "webchat" }, "channelId": 34934, "channelName": "Live Widget (webchat)", "channelSource": "webchat", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 17, "fields": [], "assigneeUserId": null, "phone": null, "email": "axceldigital@gmail.com", "pendingSince": null, "lastInteraction": 1600834834, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62559343, "contactId": 3709601, "type": "outgoing", "message": [{ "type": "text", "speech": "No worries. When you're ready to have a call, just message us and I'll send a link over to book it in." }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600834834, "timestamp_ms": 1600834834497548, "__meta": { "status": [{ "value": "sent", "messageId": 62559343, "contactId": 3709601, "timestamp_ms": 1600834837947944 }, { "value": "delivered", "messageId": 62559343, "contactId": 3709601, "timestamp_ms": 1600834838478561 }, { "value": "read", "messageId": 62559343, "contactId": 3709601, "timestamp_ms": 1600853844107521 }], "traceId": null } }}, { "contact": { "id": 3704725, "cId": "3483285048399912", "fullName": "Victor Daza Rivero", "firstName": "Victor", "lastName": "Daza Rivero", "profilePic": "\/image\/contact\/render\/3704725.jpg", "gender": "male", "locale": "es_ES", "countryCode": "ES", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1600808429, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 5, "fields": [], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1600827435, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62532037, "contactId": 3704725, "type": "outgoing", "message": [{ "type": "text", "speech": "Como te puedo ayudar?" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600827435, "timestamp_ms": 1600827435355903, "__meta": { "status": [{ "value": "sent", "messageId": 62532037, "contactId": 3704725, "timestamp_ms": 1600827435809923 }, { "value": "delivered", "messageId": 62532037, "contactId": 3704725, "timestamp_ms": 1600827435927000 }, { "value": "read", "messageId": 62532037, "contactId": 3704725, "timestamp_ms": 1600844112251000 }], "traceId": null } }}, { "contact": { "id": 3699673, "cId": "3272010892847384", "fullName": "Lina Rincon", "firstName": "Lina", "lastName": "Rincon", "profilePic": "\/image\/contact\/render\/3699673.jpg", "gender": "female", "locale": "es_ES", "countryCode": "ES", "tags": ["Platform Updates", "Sept 2020", "Spanish"], "createdAt": 1600791633, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 5, "fields": [], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1600826035, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62526423, "contactId": 3699673, "type": "outgoing", "message": [{ "type": "text", "speech": "Como te puedo ayudar?" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600826035, "timestamp_ms": 1600826035589132, "__meta": { "status": [{ "value": "sent", "messageId": 62526423, "contactId": 3699673, "timestamp_ms": 1600826036106566 }], "traceId": null } }}, { "contact": { "id": 3696334, "cId": "5491139437259", "fullName": "Nicol\u00e1s Mat\u00edas P\u00e9rez", "firstName": "Nicol\u00e1s Mat\u00edas", "lastName": "P\u00e9rez", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "AR", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Spanish"], "createdAt": 1600781764, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 12, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "WhatsApp CRM" }], "assigneeUserId": null, "phone": "+5491139437259", "email": null, "pendingSince": null, "lastInteraction": 1600825937, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62526003, "contactId": 3696334, "type": "outgoing", "message": [{ "type": "text", "speech": "Como te puedo ayudar?" }], "senderId": 24044, "sender": "Bernardo Gonzalez", "timestamp": 1600825937, "timestamp_ms": 1600825937469043, "__meta": { "status": [{ "value": "pending", "messageId": 62526003, "contactId": 3696334, "timestamp_ms": 1600825938655448 }, { "value": "sent", "messageId": 62526003, "contactId": 3696334, "timestamp_ms": 1600825938000000 }, { "value": "delivered", "messageId": 62526003, "contactId": 3696334, "timestamp_ms": 1600825939000000 }], "traceId": null } }}, { "contact": { "id": 3705949, "cId": "17862948347", "fullName": "Victor Sosa", "firstName": "Victor", "lastName": "Sosa", "profilePic": "", "gender": "N\/A", "locale": "", "countryCode": "US", "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"], "createdAt": 1600813626, "channel": { "id": 36306, "name": "WhatsApp 360Dialog", "source": "360dialog_whatsapp" }, "channelId": 36306, "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)", "channelSource": "360dialog_whatsapp", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 17, "fields": [{ "id": 356, "name": "journey", "type": "text", "value": "Get API Account" }], "assigneeUserId": null, "phone": "+17862948347", "email": null, "pendingSince": null, "lastInteraction": 1600825590, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62524475, "contactId": 3705949, "type": "outgoing", "message": [{ "type": "text", "speech": "Do you still need any assistance with WhatsApp?" }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600825590, "timestamp_ms": 1600825590642024, "__meta": { "status": [{ "value": "delivered", "messageId": 62524475, "contactId": 3705949, "timestamp_ms": 1600825592000000 }, { "value": "pending", "messageId": 62524475, "contactId": 3705949, "timestamp_ms": 1600825594000891 }, { "value": "sent", "messageId": 62524475, "contactId": 3705949, "timestamp_ms": 1600825591000000 }], "traceId": null } }}, { "contact": { "id": 3703114, "cId": "3642985232434078", "fullName": "John Chaves", "firstName": "John", "lastName": "Chaves", "profilePic": "\/image\/contact\/render\/3703114.jpg", "gender": "male", "locale": "es_LA", "countryCode": "LA", "tags": ["Platform Updates", "Sept 2020"], "createdAt": 1600802557, "channel": { "id": 570, "name": "respond.io Facebook", "source": "facebook" }, "channelId": 570, "channelName": "respond.io Facebook (facebook)", "channelSource": "facebook", "subscribed": true, "status": "done", "botStatus": true, "messagesCount": 4, "fields": [], "assigneeUserId": null, "phone": null, "email": null, "pendingSince": null, "lastInteraction": 1600825562, "unreadMessagesCount": 0, "latestMessageId": null, "meta": { "isSurveyOngoing": false, "snoozeTill": null } }, "message": { "id": 62524344, "contactId": 3703114, "type": "outgoing", "message": [{ "type": "text", "speech": "Hey John~ Let me know if you still need any assistance with the platform or channels." }], "senderId": 46999, "sender": "Christine Leong", "timestamp": 1600825562, "timestamp_ms": 1600825562606097, "__meta": { "status": [{ "value": "sent", "messageId": 62524344, "contactId": 3703114, "timestamp_ms": 1600825563205201 }, { "value": "delivered", "messageId": 62524344, "contactId": 3703114, "timestamp_ms": 1600825563553000 }, { "value": "read", "messageId": 62524344, "contactId": 3703114, "timestamp_ms": 1601420632245000 }], "traceId": null } }}]conversations.reduce((acc, item, index) => { return acc.findIndex(_item => _item.contact.id === item.contact.id) !== -1 ? [acc] : [acc, item]}, [])_(conversations).map('contact').filter().uniqBy('id').value();--enable-precise-memory-info flag.
| Test case name | Result |
|---|---|
| JavaScript native reduce | |
| using lodash _.uniqby |
| Test name | Executions per second |
|---|---|
| JavaScript native reduce | 19775.4 Ops/sec |
| using lodash _.uniqby | 23849.7 Ops/sec |
It seems like you're trying to parse a JSON string and extract information from it.
The provided JSON string appears to be in the following format:
{
"profilePic": "...",
"gender": "male",
"locale": "es_LA",
"countryCode": "LA",
"tags": [...],
...
}
And also contains a nested object with multiple properties, including:
"message": {
"id": 62524344,
"contactId": 3703114,
"type": "outgoing",
"message": [...],
...
}
If you'd like to extract information from this JSON string, could you please specify what kind of information you're looking for (e.g., contact ID, message type, etc.)?
