Benchmark: filter uniq - MeasureThat.net

HTML Preparation code:

<script src='https://cdnjs.cloudflare.com/ajax/libs/lodash.js/4.17.5/lodash.min.js'></script>

Script Preparation code:

var conversations = [{
    "contact": {
        "id": 290117,
        "cId": "730094405",
        "fullName": "Juan Carlos  Mu\u00f1oz",
        "firstName": "Juan Carlos ",
        "lastName": "Mu\u00f1oz",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Spanish", "360DNew", "Reseller"],
        "createdAt": 1565379111,
        "channel": {
            "id": 981,
            "name": "Rocketbots Telegram",
            "source": "telegram"
        },
        "channelId": 981,
        "channelName": "Rocketbots Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 3519,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "https:\/\/app.hubspot.com\/contacts\/4950770\/company\/2303332870"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Reset Password: Too many Attempts even for new users"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "Notifika: 42339, Chatscenter: 11718, "
        }],
        "assigneeUserId": 24044,
        "phone": null,
        "email": "Munoz.carlos@me.com",
        "pendingSince": 1601610138,
        "lastInteraction": 1601614383,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65891560,
        "contactId": 290117,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Ok",
            "platform": "telegram"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601614383,
        "timestamp_ms": 1601614383000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 155059,
        "cId": "2632016893536192",
        "fullName": "Flavio Alvarez",
        "firstName": "Flavio",
        "lastName": "Alvarez",
        "profilePic": "\/image\/contact\/render\/155059.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Blog Updates", "Platform Updates", "White Label", "Spanish", "360Dialog", "360DNew", "Reseller"],
        "createdAt": 1554459839,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 3080,
        "fields": [{
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Reseller: respond.io branding connecting 360D channel"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "okeybot.backup@gmail.com"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "8072"
        }],
        "assigneeUserId": 24044,
        "phone": null,
        "email": "flavioalvarezgonzalez@gmail.com",
        "pendingSince": 1601609744,
        "lastInteraction": 1601614074,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65890380,
        "contactId": 155059,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Utilizando postman.com"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601614074,
        "timestamp_ms": 1601614074555667,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65890380,
                "contactId": 155059,
                "timestamp_ms": 1601614075066082
            }, {
                "value": "delivered",
                "messageId": 65890380,
                "contactId": 155059,
                "timestamp_ms": 1601614136803000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1302115,
        "cId": "3066392446715465",
        "fullName": "Eddy Virrueta",
        "firstName": "Eddy",
        "lastName": "Virrueta",
        "profilePic": "\/image\/contact\/render\/1302115.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Reseller", "Spanish", "Blog Updates", "Platform Updates", "360Dialog", "Reseller", "Spanish", "360DNew"],
        "createdAt": 1587428938,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 1029,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "No Thank You"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Web Chat: Messages not showing on the Contact's side"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "Reseller: 39947, CasaMascota: 41237, OttoGrill: 41860"
        }],
        "assigneeUserId": 24044,
        "phone": null,
        "email": "eddy@botcenter.pe",
        "pendingSince": 1601611836,
        "lastInteraction": 1601613391,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65888125,
        "contactId": 1302115,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Y no hay ning\u00fan lugar donde se haga el registro",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601613391,
        "timestamp_ms": 1601613391525000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 282823,
        "cId": "2284904161557730",
        "fullName": "Carliff Carleel",
        "firstName": "Carliff",
        "lastName": "Carleel",
        "profilePic": "\/image\/contact\/render\/282823.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Blog Updates", "Platform Updates", "360DNew", "Reseller"],
        "createdAt": 1565028008,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 1506,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Ask A Question"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "App\/Mobile Web: Agents can access the Activity Tab to view\/edit custom field or add notes"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "44767"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "yeshello.chat@gmail.com"
        }],
        "assigneeUserId": 24044,
        "phone": null,
        "email": "carliff@chatbots.my",
        "pendingSince": 1601604540,
        "lastInteraction": 1601612903,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65886452,
        "contactId": 282823,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "That 360dialog will Contact them in Nov for payment"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601612903,
        "timestamp_ms": 1601612903274794,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65886452,
                "contactId": 282823,
                "timestamp_ms": 1601612903808118
            }, {
                "value": "delivered",
                "messageId": 65886452,
                "contactId": 282823,
                "timestamp_ms": 1601612904201000
            }, {
                "value": "read",
                "messageId": 65886452,
                "contactId": 282823,
                "timestamp_ms": 1601613334121000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3856288,
        "cId": "3931472676876465",
        "fullName": "Mario T\u00e9llez",
        "firstName": "Mario",
        "lastName": "T\u00e9llez",
        "profilePic": "\/image\/contact\/render\/3856288.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["WhatsApp CRM", "Platform Support", "Platform Updates", "Oct 2020"],
        "createdAt": 1601591519,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 64,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "mtellez@belieff.mx",
        "pendingSince": null,
        "lastInteraction": 1601612802,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65886121,
        "contactId": 3856288,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": ":)"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601612802,
        "timestamp_ms": 1601612802494461,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65886121,
                "contactId": 3856288,
                "timestamp_ms": 1601612803057090
            }, {
                "value": "delivered",
                "messageId": 65886121,
                "contactId": 3856288,
                "timestamp_ms": 1601612804146000
            }, {
                "value": "read",
                "messageId": 65886121,
                "contactId": 3856288,
                "timestamp_ms": 1601612974604000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 998969,
        "cId": "923080612956",
        "fullName": "Contact 923080612956 \ud83d\ude00\ud83d\ude00\ud83d\ude00\ud83d\ude00\ud83d\ude00",
        "firstName": "Contact 923080612956",
        "lastName": "\ud83d\ude00\ud83d\ude00\ud83d\ude00\ud83d\ude00\ud83d\ude00",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "PK",
        "tags": ["Blog Updates", "Platform Updates", "kinza"],
        "createdAt": 1583902099,
        "channel": {
            "id": 34437,
            "name": "WhatsApp (MessageBird)",
            "source": "message_bird_whatsapp"
        },
        "channelId": 34437,
        "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)",
        "channelSource": "message_bird_whatsapp",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 186,
        "fields": [],
        "assigneeUserId": 132,
        "phone": "+923080612956",
        "email": null,
        "pendingSince": 1601441890,
        "lastInteraction": 1601610782,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65879270,
        "contactId": 998969,
        "type": "outgoing",
        "message": [{
            "type": "attachment",
            "file": {
                "type": "audio",
                "url": "message_bird_whatsapp\/34437\/998969\/6b07f28d64d8b840c2d4516b97581b58\/file_example_mp3_2mg_copy_.mp3"
            },
            "hasPendingAttachment": false
        }],
        "senderId": null,
        "sender": "WhatsApp Echo",
        "timestamp": 1601610782,
        "timestamp_ms": 1601610782000000,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65879270,
                "contactId": 998969,
                "timestamp_ms": 1601610783684330
            }, {
                "value": "sent",
                "messageId": 65879270,
                "contactId": 998969,
                "timestamp_ms": 1601610782000000
            }, {
                "value": "delivered",
                "messageId": 65879270,
                "contactId": 998969,
                "timestamp_ms": 1601610782000000
            }, {
                "value": "read",
                "messageId": 65879270,
                "contactId": 998969,
                "timestamp_ms": 1601610782000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3804113,
        "cId": "whatsapp:+61433451318",
        "fullName": "Krizzis Leong",
        "firstName": "Krizzis",
        "lastName": "Leong",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AU",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601348912,
        "channel": {
            "id": 9043,
            "name": "WhatApp (Twilio)",
            "source": "twilio_whatsapp"
        },
        "channelId": 9043,
        "channelName": "WhatApp (Twilio) (twilio_whatsapp)",
        "channelSource": "twilio_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+61433451318",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601608616,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65871208,
        "contactId": 3804113,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Equatorial Hotel Kuala Lumpur, Jalan Sultan Ismail, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601608616,
        "timestamp_ms": 1601608616339044,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65871208,
                "contactId": 3804113,
                "timestamp_ms": 1601608617552189
            }, {
                "value": "sent",
                "messageId": 65871208,
                "contactId": 3804113,
                "timestamp_ms": 1601608619208839
            }, {
                "value": "delivered",
                "messageId": 65871208,
                "contactId": 3804113,
                "timestamp_ms": 1601608620395353
            }, {
                "value": "read",
                "messageId": 65871208,
                "contactId": 3804113,
                "timestamp_ms": 1601608622343404
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2242950,
        "cId": "5214423784895",
        "fullName": "Bernardo Gonzalez A",
        "firstName": "Bernardo Gonzalez",
        "lastName": "A",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MX",
        "tags": ["WhatsApp CRM", "Whatsapp CRM", "Blog Updates", "Platform Updates"],
        "createdAt": 1593526252,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 44,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Whatsapp CRM"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "360D: Image Caption not showing on the Message Module"
        }],
        "assigneeUserId": null,
        "phone": "+5214423784895",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601608517,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65870823,
        "contactId": 2242950,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Equatorial Hotel Kuala Lumpur\nJalan Sultan Ismail, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia\nhttps:\/\/maps.app.goo.gl\/JtyAWM66A1Xy4DPs7",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601608517,
        "timestamp_ms": 1601608517000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3348422,
        "cId": "60163254202",
        "fullName": "Bernardo Test",
        "firstName": "Bernardo",
        "lastName": "Test",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Platform Updates", "August 2020"],
        "createdAt": 1598949714,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 24,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+60163254202",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601608171,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65869548,
        "contactId": 3348422,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "hello hello"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601608171,
        "timestamp_ms": 1601608171002537,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65869548,
                "contactId": 3348422,
                "timestamp_ms": 1601608172488032
            }, {
                "value": "sent",
                "messageId": 65869548,
                "contactId": 3348422,
                "timestamp_ms": 1601608172000000
            }, {
                "value": "delivered",
                "messageId": 65869548,
                "contactId": 3348422,
                "timestamp_ms": 1601608172000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3722402,
        "cId": "584122491919",
        "fullName": "Jaime Enrique",
        "firstName": "Jaime",
        "lastName": "Enrique",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "VE",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1600894541,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 118,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+584122491919",
        "email": "Jemt.abrasados@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601608044,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65868953,
        "contactId": 3722402,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If yes, were you able to apply for the account with them?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601608044,
        "timestamp_ms": 1601608044993549,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65868953,
                "contactId": 3722402,
                "timestamp_ms": 1601608046689723
            }, {
                "value": "sent",
                "messageId": 65868953,
                "contactId": 3722402,
                "timestamp_ms": 1601608046000000
            }, {
                "value": "delivered",
                "messageId": 65868953,
                "contactId": 3722402,
                "timestamp_ms": 1601608048000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3854263,
        "cId": "5491155173732",
        "fullName": "Shulian",
        "firstName": "Shulian",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Oct 2020"],
        "createdAt": 1601583357,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 16,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }],
        "assigneeUserId": null,
        "phone": "+5491155173732",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601607534,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65866826,
        "contactId": 3854263,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601607534,
        "timestamp_ms": 1601607534880831,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65866826,
                "contactId": 3854263,
                "timestamp_ms": 1601607536188109
            }, {
                "value": "sent",
                "messageId": 65866826,
                "contactId": 3854263,
                "timestamp_ms": 1601607536000000
            }, {
                "value": "delivered",
                "messageId": 65866826,
                "contactId": 3854263,
                "timestamp_ms": 1601607652000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3852095,
        "cId": "4275771555780073",
        "fullName": "Ramadan Albaz",
        "firstName": "Ramadan",
        "lastName": "Albaz",
        "profilePic": "\/image\/contact\/render\/3852095.jpg",
        "gender": "male",
        "locale": "ar_AR",
        "countryCode": "AR",
        "tags": ["Platform Updates", "Oct 2020", "WhatsApp CRM"],
        "createdAt": 1601576979,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601607443,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65866463,
        "contactId": 3852095,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Would you still like assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601607443,
        "timestamp_ms": 1601607443349727,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65866463,
                "contactId": 3852095,
                "timestamp_ms": 1601607443874971
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3851915,
        "cId": "4480149818724385",
        "fullName": "Hugo Inovar",
        "firstName": "Hugo",
        "lastName": "Inovar",
        "profilePic": "\/image\/contact\/render\/3851915.jpg",
        "gender": "male",
        "locale": "pt_BR",
        "countryCode": "BR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Oct 2020"],
        "createdAt": 1601576444,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601607410,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65866354,
        "contactId": 3851915,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601607410,
        "timestamp_ms": 1601607410707266,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65866354,
                "contactId": 3851915,
                "timestamp_ms": 1601607414177319
            }, {
                "value": "delivered",
                "messageId": 65866354,
                "contactId": 3851915,
                "timestamp_ms": 1601607412493000
            }, {
                "value": "read",
                "messageId": 65866354,
                "contactId": 3851915,
                "timestamp_ms": 1601611515311000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3847306,
        "cId": "3283963571679341",
        "fullName": "Ahmed Hassan",
        "firstName": "Ahmed",
        "lastName": "Hassan",
        "profilePic": "\/image\/contact\/render\/3847306.jpg",
        "gender": "male",
        "locale": "ar_AR",
        "countryCode": "AR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Oct 2020"],
        "createdAt": 1601562544,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 19,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601607385,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65866261,
        "contactId": 3847306,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "What details would you like to know? Would you like to find out more about WhatsApp or the platform?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601607385,
        "timestamp_ms": 1601607385193439,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65866261,
                "contactId": 3847306,
                "timestamp_ms": 1601607385799367
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 207337,
        "cId": "2441478815912653",
        "fullName": "Rafael Borja Ponce",
        "firstName": "Rafael",
        "lastName": "Borja Ponce",
        "profilePic": "\/image\/contact\/render\/207337.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Spanish", "Reseller"],
        "createdAt": 1560941198,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 1938,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Ask A Question"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Reseller: When a space has a contact limit, no new contacts are created"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "829"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "rborja@ecuabots.com",
        "pendingSince": null,
        "lastInteraction": 1601606001,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65860554,
        "contactId": 207337,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "\ud83d\udc4d",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601606001,
        "timestamp_ms": 1601606001429000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1337905,
        "cId": "724054905",
        "fullName": "M\u00f4nica Oliveira",
        "firstName": "M\u00f4nica",
        "lastName": "Oliveira",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Business5K"],
        "createdAt": 1587751027,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 227,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "http:\/\/anbima.com.br\/"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Broadcast: Collect delivery report"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "31815"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "ANBIMA"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "monica.oliveira@anbima.com.br",
        "pendingSince": null,
        "lastInteraction": 1601604281,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65852592,
        "contactId": 1337905,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Would be very nice if you could respond to your recommendation on our Facebook with the good news \ud83d\ude03"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601604281,
        "timestamp_ms": 1601604281783625,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65852592,
                "contactId": 1337905,
                "timestamp_ms": 1601604282631653
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2931150,
        "cId": "1197451953",
        "fullName": "Bernardo Gonzalez",
        "firstName": "Bernardo",
        "lastName": "Gonzalez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["BernardoGA", "Platform Updates", "August 2020", "Spanish", "WhatsApp CRM", "Platform Support"],
        "createdAt": 1596847171,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 197,
        "fields": [{
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Long Rating Survey doesn\u2019t display correctly"
        }, {
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "emailexample@mail.com",
        "pendingSince": null,
        "lastInteraction": 1601603570,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65848704,
        "contactId": 2931150,
        "type": "outgoing",
        "message": [{
            "type": "rating",
            "title": "This is my very long rating test, to verify how it is going to look at the mobile app, please select between 1 to 5 ",
            "stars": 5
        }],
        "senderId": 24044,
        "sender": "Survey",
        "timestamp": 1601603570,
        "timestamp_ms": 1601603570598091,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65848704,
                "contactId": 2931150,
                "timestamp_ms": 1601603573952079
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3850996,
        "cId": "83c9619c-7db6-4dc9-b456-853c140b2bb3",
        "fullName": "Nadd Nadd",
        "firstName": "Nadd",
        "lastName": "Nadd",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Partnerships", "Platform Updates", "Oct 2020"],
        "createdAt": 1601573902,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 23,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Reseller Program"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "nadd@b.com",
        "pendingSince": null,
        "lastInteraction": 1601573972,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65670795,
        "contactId": 3850996,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601573972,
        "timestamp_ms": 1601573972078736,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65670795,
                "contactId": 3850996,
                "timestamp_ms": 1601573972112123,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3845558,
        "cId": "b39ce48a-7530-4cb6-9293-a1107e3d73e0",
        "fullName": "nadia du plessis",
        "firstName": "nadia",
        "lastName": "du plessis",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Sales", "Platform Updates", "Oct 2020"],
        "createdAt": 1601556858,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "nadia@mortgageallies.ca",
        "pendingSince": null,
        "lastInteraction": 1601556974,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65558339,
        "contactId": 3845558,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Hi we have a few questions and was wondering if we can get a demo of the software",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601556974,
        "timestamp_ms": 1601556974556427,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3842340,
        "cId": "2791a47a-d8ac-4b4d-89c9-30dfe3efdfaf",
        "fullName": "boon lim",
        "firstName": "boon",
        "lastName": "lim",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_SG",
        "countryCode": "SG",
        "tags": ["WhatsApp CRM", "Platform Updates", "Oct 2020"],
        "createdAt": 1601537033,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 24,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "blatmotion@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601541278,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65500378,
        "contactId": 3842340,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "How would you like to use WhatsApp on our platform?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601541278,
        "timestamp_ms": 1601541278841346,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65500378,
                "contactId": 3842340,
                "timestamp_ms": 1601541278880161
            }, {
                "value": "delivered",
                "messageId": 65500378,
                "contactId": 3842340,
                "timestamp_ms": 1601541279026856
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3833872,
        "cId": "65310",
        "fullName": "Vladimir Sumarokov",
        "firstName": "Vladimir",
        "lastName": "Sumarokov",
        "profilePic": "\/image\/contact\/render\/3833872.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601492794,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 15,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "sumarokov.vp@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601540700,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65498283,
        "contactId": 3833872,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "May I know which kind of service are you providing with your current chatbot?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601540700,
        "timestamp_ms": 1601540700026924,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65498283,
                "contactId": 3833872,
                "timestamp_ms": 1601540700927733
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 190094,
        "cId": "2816331538409472",
        "fullName": "S\u00e9bastien Olive",
        "firstName": "S\u00e9bastien",
        "lastName": "Olive",
        "profilePic": "\/image\/contact\/render\/190094.jpg",
        "gender": "male",
        "locale": "fr_FR",
        "countryCode": "FR",
        "tags": ["Blog Updates", "Platform Updates"],
        "createdAt": 1557363969,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 810,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "admin@oliveandlake.com",
        "pendingSince": null,
        "lastInteraction": 1601540218,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65496617,
        "contactId": 190094,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You too, take care~"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601540218,
        "timestamp_ms": 1601540218187507,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65496617,
                "contactId": 190094,
                "timestamp_ms": 1601540218686219
            }, {
                "value": "delivered",
                "messageId": 65496617,
                "contactId": 190094,
                "timestamp_ms": 1601540218929000
            }, {
                "value": "read",
                "messageId": 65496617,
                "contactId": 190094,
                "timestamp_ms": 1601540224375000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3832622,
        "cId": "919940056952",
        "fullName": "Muthamil Selvan",
        "firstName": "Muthamil",
        "lastName": "Selvan",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601488344,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 19,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+919940056952",
        "email": "taamche@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601538625,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65490405,
        "contactId": 3832622,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If you could tell me about your business, I can highlight features and other aspects of our platform that suit your use case."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601538625,
        "timestamp_ms": 1601538625392345,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65490405,
                "contactId": 3832622,
                "timestamp_ms": 1601538626861990
            }, {
                "value": "sent",
                "messageId": 65490405,
                "contactId": 3832622,
                "timestamp_ms": 1601538626000000
            }, {
                "value": "delivered",
                "messageId": 65490405,
                "contactId": 3832622,
                "timestamp_ms": 1601538627000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2748041,
        "cId": "258fb4b0-3d46-4a8c-9df9-ebc70b373a90",
        "fullName": "alex test",
        "firstName": "alex",
        "lastName": "test",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates", "Sales", "WhatsApp CRM"],
        "createdAt": 1595951794,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 52,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "test@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601534623,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65475622,
        "contactId": 2748041,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hello\u00a0\ud83d\udc4b"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601534623,
        "timestamp_ms": 1601534623893444,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65475622,
                "contactId": 2748041,
                "timestamp_ms": 1601534623919162
            }, {
                "value": "delivered",
                "messageId": 65475622,
                "contactId": 2748041,
                "timestamp_ms": 1601534623967352
            }, {
                "value": "read",
                "messageId": 65475622,
                "contactId": 2748041,
                "timestamp_ms": 1601534703857299
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3826947,
        "cId": "4823599944331634",
        "fullName": "Ayushi Rana",
        "firstName": "Ayushi",
        "lastName": "Rana",
        "profilePic": "\/image\/contact\/render\/3826947.jpg",
        "gender": "female",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601467842,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 16,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601532175,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65467536,
        "contactId": 3826947,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Sure",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601532175,
        "timestamp_ms": 1601532175797000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 233115,
        "cId": "319232406",
        "fullName": "Ferney Beltr\u00e1n",
        "firstName": "Ferney",
        "lastName": "Beltr\u00e1n",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Reseller Program", "Blog Updates", "360Dialog", "Platform Updates", "Spanish", "Reseller"],
        "createdAt": 1562837126,
        "channel": {
            "id": 981,
            "name": "Rocketbots Telegram",
            "source": "telegram"
        },
        "channelId": 981,
        "channelName": "Rocketbots Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 2036,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Ask A Question"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Message Module: Platform doesn\u2019t respond to clicks"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "Reseller TotalBots"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "9194"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "fbeltran@bakian.co",
        "pendingSince": null,
        "lastInteraction": 1601530932,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65463285,
        "contactId": 233115,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Intentaremos replicar ese comportamiento"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601530932,
        "timestamp_ms": 1601530932041022,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65463285,
                "contactId": 233115,
                "timestamp_ms": 1601530932985843
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 206282,
        "cId": "2177155655666233",
        "fullName": "Mauricio Vulin",
        "firstName": "Mauricio",
        "lastName": "Vulin",
        "profilePic": "\/image\/contact\/render\/206282.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Platform Support", "Reseller"],
        "createdAt": 1560862139,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 1684,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Test zapier, ignore"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "okeybot.com"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "8072"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "okeybot.backup@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601527848,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65453794,
        "contactId": 206282,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "jejejeje",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601527848,
        "timestamp_ms": 1601527848065000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3840549,
        "cId": "Ue3e59eb28cce368b4217ad3fed307d2a",
        "fullName": "Nop V.",
        "firstName": "Nop V.",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/3840549.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Updates", "Oct 2020", "Sales"],
        "createdAt": 1601523872,
        "channel": {
            "id": 5097,
            "name": "Rocketbots Line",
            "source": "line"
        },
        "channelId": 5097,
        "channelName": "Rocketbots Line (line)",
        "channelSource": "line",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 27,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601527073,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65451299,
        "contactId": 3840549,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "See you that day!! Have a great day ",
            "platform": "line"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601527073,
        "timestamp_ms": 1601527073879000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3840819,
        "cId": "100785675134497",
        "fullName": "Guest 2966",
        "firstName": "Guest",
        "lastName": "2966",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX9YxXSX&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=ea9f59cd31770a5d99938e51bfc4fb0e&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Oct 2020"],
        "createdAt": 1601525774,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601525992,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65447943,
        "contactId": 3840819,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601525992,
        "timestamp_ms": 1601525992643324,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65447943,
                "contactId": 3840819,
                "timestamp_ms": 1601525993243987
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1082032,
        "cId": "404483594",
        "fullName": "\u535a\u5b87",
        "firstName": "\u535a\u5b87",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/1082032.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Business40K"],
        "createdAt": 1585205939,
        "channel": {
            "id": 981,
            "name": "Rocketbots Telegram",
            "source": "telegram"
        },
        "channelId": 981,
        "channelName": "Rocketbots Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 517,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Broadcast failed Viber"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "777Kyat"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "777kyat@gmail.com"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "18280"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "yuechaichun@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601524567,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65443370,
        "contactId": 1082032,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "My pleasure \ud83d\ude0a"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601524567,
        "timestamp_ms": 1601524567134964,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65443370,
                "contactId": 1082032,
                "timestamp_ms": 1601524568190096
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3839343,
        "cId": "919717889300",
        "fullName": "ANUJJ MEHTA",
        "firstName": "ANUJJ",
        "lastName": "MEHTA",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601517993,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 25,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": "+919717889300",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601522284,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65435306,
        "contactId": 3839343,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Okay",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601522284,
        "timestamp_ms": 1601522284000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3840187,
        "cId": "3516443931741253",
        "fullName": "William Lee",
        "firstName": "William",
        "lastName": "Lee",
        "profilePic": "\/image\/contact\/render\/3840187.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601521943,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "info@asianbet777.com",
        "pendingSince": null,
        "lastInteraction": 1601522175,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65434927,
        "contactId": 3840187,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "end",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601522175,
        "timestamp_ms": 1601522175509000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3758092,
        "cId": "50689271028",
        "fullName": "Larry",
        "firstName": "Larry",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CR",
        "tags": ["Sales", "Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1601076001,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 153,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51213"
        }],
        "assigneeUserId": null,
        "phone": "+50689271028",
        "email": "larry@bagelboyscr.com",
        "pendingSince": null,
        "lastInteraction": 1601522137,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65434792,
        "contactId": 3758092,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Yes, you can email them to ask for the namespace."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601522137,
        "timestamp_ms": 1601522137712944,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65434792,
                "contactId": 3758092,
                "timestamp_ms": 1601522139174313
            }, {
                "value": "sent",
                "messageId": 65434792,
                "contactId": 3758092,
                "timestamp_ms": 1601522139000000
            }, {
                "value": "delivered",
                "messageId": 65434792,
                "contactId": 3758092,
                "timestamp_ms": 1601522139000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3840202,
        "cId": "105538134651979",
        "fullName": "Guest 8106",
        "firstName": "Guest",
        "lastName": "8106",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX8OKtqh&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=9caf2b0382357fe0086f00e2fa87a006&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Oct 2020"],
        "createdAt": 1601522029,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 16,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Back"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601522125,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65434747,
        "contactId": 3840202,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601522125,
        "timestamp_ms": 1601522125089178,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65434747,
                "contactId": 3840202,
                "timestamp_ms": 1601522125586282
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3839389,
        "cId": "4470331829708606",
        "fullName": "Wafie Ali",
        "firstName": "Wafie",
        "lastName": "Ali",
        "profilePic": "\/image\/contact\/render\/3839389.jpg",
        "gender": "male",
        "locale": "ms_MY",
        "countryCode": "MY",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601518279,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601520968,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65430508,
        "contactId": 3839389,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We're located in Equatorial Plaza, in KL."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601520968,
        "timestamp_ms": 1601520968402760,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65430508,
                "contactId": 3839389,
                "timestamp_ms": 1601520969016210
            }, {
                "value": "delivered",
                "messageId": 65430508,
                "contactId": 3839389,
                "timestamp_ms": 1601520969500000
            }, {
                "value": "read",
                "messageId": 65430508,
                "contactId": 3839389,
                "timestamp_ms": 1601521364713000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3839965,
        "cId": "3343720398996808",
        "fullName": "Joseph Cardenas Soto",
        "firstName": "Joseph",
        "lastName": "Cardenas Soto",
        "profilePic": "\/image\/contact\/render\/3839965.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601520692,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 14,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601520955,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65430461,
        "contactId": 3839965,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Is there anything else you'll like to know about WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601520955,
        "timestamp_ms": 1601520955084214,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65430461,
                "contactId": 3839965,
                "timestamp_ms": 1601520955583042
            }, {
                "value": "delivered",
                "messageId": 65430461,
                "contactId": 3839965,
                "timestamp_ms": 1601520956176000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3830676,
        "cId": "4921651054519630",
        "fullName": "Mikhael Sasiang",
        "firstName": "Mikhael",
        "lastName": "Sasiang",
        "profilePic": "\/image\/contact\/render\/3830676.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601482247,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 4,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601518416,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65421128,
        "contactId": 3830676,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Mikhael, morning. Do you still need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601518416,
        "timestamp_ms": 1601518416082893,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65421128,
                "contactId": 3830676,
                "timestamp_ms": 1601518416811495
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3831584,
        "cId": "3356970907751548",
        "fullName": "Joy Cheok",
        "firstName": "Joy",
        "lastName": "Cheok",
        "profilePic": "\/image\/contact\/render\/3831584.jpg",
        "gender": "female",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1601485063,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 34,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601518362,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65420992,
        "contactId": 3831584,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Is there anyway you will be able to make all 268 people send you a message before you blast?"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601518362,
        "timestamp_ms": 1601518362672644,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65420992,
                "contactId": 3831584,
                "timestamp_ms": 1601518363179151
            }, {
                "value": "delivered",
                "messageId": 65420992,
                "contactId": 3831584,
                "timestamp_ms": 1601518364656000
            }, {
                "value": "read",
                "messageId": 65420992,
                "contactId": 3831584,
                "timestamp_ms": 1601532658350000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3833924,
        "cId": "106500177887179",
        "fullName": "Guest 3050",
        "firstName": "Guest",
        "lastName": "3050",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX-ydKUO&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=53eed38a7b22d876f0b1049a1314c8d2&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601493002,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 4,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601517060,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65416544,
        "contactId": 3833924,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi, we're back~ Do you still need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601517060,
        "timestamp_ms": 1601517060139253,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65416544,
                "contactId": 3833924,
                "timestamp_ms": 1601517060730575
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3834357,
        "cId": "69e68cd4-f9d2-41fa-8e07-92dc44390eb3",
        "fullName": "Test User",
        "firstName": "Test",
        "lastName": "User",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "de_DE",
        "countryCode": "DE",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601494671,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "test@user.nope",
        "pendingSince": null,
        "lastInteraction": 1601494741,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65317798,
        "contactId": 3834357,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601494741,
        "timestamp_ms": 1601494741596910,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65317798,
                "contactId": 3834357,
                "timestamp_ms": 1601494741630646
            }, {
                "value": "delivered",
                "messageId": 65317798,
                "contactId": 3834357,
                "timestamp_ms": 1601494742711084
            }, {
                "value": "read",
                "messageId": 65317798,
                "contactId": 3834357,
                "timestamp_ms": 1601494745194186
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3832744,
        "cId": "983afae2-0bcc-4f77-a887-c65e148b4252",
        "fullName": "BOYAN PETROV",
        "firstName": "BOYAN",
        "lastName": "PETROV",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601488914,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "cutequakey@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601488988,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65282827,
        "contactId": 3832744,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601488988,
        "timestamp_ms": 1601488988148552,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65282827,
                "contactId": 3832744,
                "timestamp_ms": 1601488988189368
            }, {
                "value": "delivered",
                "messageId": 65282827,
                "contactId": 3832744,
                "timestamp_ms": 1601488988559366
            }, {
                "value": "read",
                "messageId": 65282827,
                "contactId": 3832744,
                "timestamp_ms": 1601489191855759
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3831782,
        "cId": "1e5b9a17-0c3d-41ba-a182-fc38c0037dd9",
        "fullName": "Dan Martinez",
        "firstName": "Dan",
        "lastName": "Martinez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601485861,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "mar@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601485931,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65261853,
        "contactId": 3831782,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601485931,
        "timestamp_ms": 1601485931640713,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65261853,
                "contactId": 3831782,
                "timestamp_ms": 1601485931672110,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3831539,
        "cId": "352d4f79-2559-49fa-9ea6-22ab260b37ef",
        "fullName": "Valerie Bouchard",
        "firstName": "Valerie",
        "lastName": "Bouchard",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1601484958,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 8,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "vbouchard@tecnic.ca",
        "pendingSince": null,
        "lastInteraction": 1601485029,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65255800,
        "contactId": 3831539,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Could you tell us about your company and the problem you would like to solve?"
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601485029,
        "timestamp_ms": 1601485029309264,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65255800,
                "contactId": 3831539,
                "timestamp_ms": 1601485029377333
            }, {
                "value": "delivered",
                "messageId": 65255800,
                "contactId": 3831539,
                "timestamp_ms": 1601485029928006
            }, {
                "value": "read",
                "messageId": 65255800,
                "contactId": 3831539,
                "timestamp_ms": 1601485029924137
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3830972,
        "cId": "83741b7e-4861-4c49-a3e2-4a792fa7e6d9",
        "fullName": "asdf sdf",
        "firstName": "asdf",
        "lastName": "sdf",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601483157,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "asdfasf@yopmail.com",
        "pendingSince": null,
        "lastInteraction": 1601483231,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65244067,
        "contactId": 3830972,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601483231,
        "timestamp_ms": 1601483231891243,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65244067,
                "contactId": 3830972,
                "timestamp_ms": 1601483231922094,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3830804,
        "cId": "90cc82b3-4a5d-49a8-ac86-c6e8e7278981",
        "fullName": "ss ss",
        "firstName": "ss",
        "lastName": "ss",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601482727,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 8,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "sss@sd.com",
        "pendingSince": null,
        "lastInteraction": 1601482803,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65241044,
        "contactId": 3830804,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601482803,
        "timestamp_ms": 1601482803902815,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65241044,
                "contactId": 3830804,
                "timestamp_ms": 1601482803950388,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3829899,
        "cId": "3f68fd82-5588-470f-be46-356a59803a92",
        "fullName": "Xavier Cifuentes",
        "firstName": "Xavier",
        "lastName": "Cifuentes",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1601479746,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 30,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Connect API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "commercial@alldigital-marketing.com",
        "pendingSince": null,
        "lastInteraction": 1601480763,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65226513,
        "contactId": 3829899,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "Here is some basic info about WhatsApp",
            "replies": ["App vs API", "Get API Account", "Connect API Account", "Back"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601480763,
        "timestamp_ms": 1601480763233477,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65226513,
                "contactId": 3829899,
                "timestamp_ms": 1601480763307892
            }, {
                "value": "delivered",
                "messageId": 65226513,
                "contactId": 3829899,
                "timestamp_ms": 1601480764548551
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3808006,
        "cId": "5511930280488",
        "fullName": "Cidadania E Visto",
        "firstName": "Cidadania E",
        "lastName": "Visto",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "BR",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601375647,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51375"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+5511930280488",
        "email": "fabio@cidadaniaevisto.com.br",
        "pendingSince": null,
        "lastInteraction": 1601465047,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65141968,
        "contactId": 3808006,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Please let me know if you have any questions or need help setting up"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601465047,
        "timestamp_ms": 1601465047770207,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65141968,
                "contactId": 3808006,
                "timestamp_ms": 1601465049116609
            }, {
                "value": "sent",
                "messageId": 65141968,
                "contactId": 3808006,
                "timestamp_ms": 1601465049000000
            }, {
                "value": "delivered",
                "messageId": 65141968,
                "contactId": 3808006,
                "timestamp_ms": 1601465049000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3571703,
        "cId": "3261996620553901",
        "fullName": "Obn Ohrid",
        "firstName": "Obn",
        "lastName": "Ohrid",
        "profilePic": "\/image\/contact\/render\/3571703.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600143361,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 1057,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "50465"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Contacts API: Default custom fields are not retrieved automatically"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "kristijan_mbm@yahoo.co.uk",
        "pendingSince": null,
        "lastInteraction": 1601460636,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65125771,
        "contactId": 3571703,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601460636,
        "timestamp_ms": 1601460636243051,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65125771,
                "contactId": 3571703,
                "timestamp_ms": 1601460636743260
            }, {
                "value": "delivered",
                "messageId": 65125771,
                "contactId": 3571703,
                "timestamp_ms": 1601460637421000
            }, {
                "value": "read",
                "messageId": 65125771,
                "contactId": 3571703,
                "timestamp_ms": 1601460643520000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3825578,
        "cId": "9ba58c5f-1fba-4c89-8779-d45f8dcfc843",
        "fullName": "Avi Neupane",
        "firstName": "Avi",
        "lastName": "Neupane",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601457835,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 76,
        "fields": [{
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "avi.neupane3@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601460321,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65124564,
        "contactId": 3825578,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Our HQ is in Hong Kong"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601460321,
        "timestamp_ms": 1601460321086229,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65124564,
                "contactId": 3825578,
                "timestamp_ms": 1601460321132715,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1596757,
        "cId": "2769741963134632",
        "fullName": "Paul Walker",
        "firstName": "Paul",
        "lastName": "Walker",
        "profilePic": "\/image\/contact\/render\/1596757.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates"],
        "createdAt": 1589804626,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "pending",
        "botStatus": true,
        "messagesCount": 583,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "38212"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Fastbrand Support"
        }],
        "assigneeUserId": 44172,
        "phone": null,
        "email": "fastbrandmarketing@gmail.com",
        "pendingSince": 1600941030,
        "lastInteraction": 1601458679,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65119309,
        "contactId": 1596757,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "WhatsApp Broadcast is now available for 360dialog, Twilio and MessageBird WhatsApp channels"
        }],
        "senderId": 1796,
        "sender": "Facebook Tag (Account Update) - Iaroslav Kudritskiy",
        "timestamp": 1601458679,
        "timestamp_ms": 1601458679585208,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65119309,
                "contactId": 1596757,
                "timestamp_ms": 1601458680515637
            }, {
                "value": "delivered",
                "messageId": 65119309,
                "contactId": 1596757,
                "timestamp_ms": 1601458685924000
            }, {
                "value": "read",
                "messageId": 65119309,
                "contactId": 1596757,
                "timestamp_ms": 1601546670778000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1275915,
        "cId": "673527540",
        "fullName": "William Tam",
        "firstName": "William",
        "lastName": "Tam",
        "profilePic": "\/image\/contact\/render\/1275915.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Blog Updates", "Platform Updates", "Business10K"],
        "createdAt": 1587196056,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 310,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Demo Request"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "37744"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Web Chat: Unable to remove branding, the options are not saved"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "IndiBet"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "william@198odds.com",
        "pendingSince": null,
        "lastInteraction": 1601457818,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65116160,
        "contactId": 1275915,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "It is definitely something we will consider once we start rebuilding out WebChat widget"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601457818,
        "timestamp_ms": 1601457818636951,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65116160,
                "contactId": 1275915,
                "timestamp_ms": 1601457819567761
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1866465,
        "cId": "85296411122",
        "fullName": "Wong",
        "firstName": "Wong",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "HK",
        "tags": ["Partnerships", "Blog Updates", "Platform Updates", "360Dialog", "Reseller", "Sept 2020"],
        "createdAt": 1591347378,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 336,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Reseller Program"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "49698"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "toddwong@2digi.co"
        }],
        "assigneeUserId": null,
        "phone": "+85296411122",
        "email": "todd.ht.wong@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601457770,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65115958,
        "contactId": 1866465,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "My pleasure \ud83d\ude0a"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601457770,
        "timestamp_ms": 1601457770824482,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65115958,
                "contactId": 1866465,
                "timestamp_ms": 1601457772163089
            }, {
                "value": "sent",
                "messageId": 65115958,
                "contactId": 1866465,
                "timestamp_ms": 1601457772000000
            }, {
                "value": "delivered",
                "messageId": 65115958,
                "contactId": 1866465,
                "timestamp_ms": 1601457773000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2851406,
        "cId": "6581662569",
        "fullName": "Jacqueline Chong",
        "firstName": "Jacqueline",
        "lastName": "Chong",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "SG",
        "tags": ["WhatsApp CRM", "Platform Support", "Blog Updates", "Platform Updates"],
        "createdAt": 1596448299,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 209,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "45469"
        }],
        "assigneeUserId": null,
        "phone": "+6581662569",
        "email": "jacqueline.chong@ikari.sg",
        "pendingSince": null,
        "lastInteraction": 1601457409,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65114637,
        "contactId": 2851406,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "noted",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601457409,
        "timestamp_ms": 1601457409000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1744639,
        "cId": "CMRzm7l820A1uU5iosofVA==",
        "fullName": "Bernardo Gonzalez",
        "firstName": "Bernardo",
        "lastName": "Gonzalez",
        "profilePic": "\/image\/contact\/render\/1744639.jpg",
        "gender": "N\/A",
        "locale": "EN_MY",
        "countryCode": "MY",
        "tags": ["Blog Updates", "Platform Updates", "WhatsApp CRM", "Partnerships", "BernardoGA", "Berna", "Sales"],
        "createdAt": 1590647613,
        "channel": {
            "id": 38823,
            "name": "Respond.io Viber",
            "source": "viber"
        },
        "channelId": 38823,
        "channelName": "Respond.io Viber (viber)",
        "channelSource": "viber",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 89,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601456918,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65112920,
        "contactId": 1744639,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Could you tell us about your company and the problem you would like to solve?"
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601456918,
        "timestamp_ms": 1601456918158154,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65112920,
                "contactId": 1744639,
                "timestamp_ms": 1601456918895423
            }, {
                "value": "delivered",
                "messageId": 65112920,
                "contactId": 1744639,
                "timestamp_ms": 1601456919031000
            }, {
                "value": "read",
                "messageId": 65112920,
                "contactId": 1744639,
                "timestamp_ms": 1601456919620000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3824733,
        "cId": "101511121726432",
        "fullName": "Guest 5927",
        "firstName": "Guest",
        "lastName": "5927",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX9YxXSX&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=ea9f59cd31770a5d99938e51bfc4fb0e&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601451410,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601453173,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65099061,
        "contactId": 3824733,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "^^"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601453173,
        "timestamp_ms": 1601453173758363,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65099061,
                "contactId": 3824733,
                "timestamp_ms": 1601453174253869
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2430171,
        "cId": "3038650189545722",
        "fullName": "Jean Jean",
        "firstName": "Jean",
        "lastName": "Jean",
        "profilePic": "\/image\/contact\/render\/2430171.jpg",
        "gender": "female",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates"],
        "createdAt": 1594399304,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 56,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "44162"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "actionlabssubkluz0n@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601452850,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65097790,
        "contactId": 2430171,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Settings > Automatic Assignment"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601452850,
        "timestamp_ms": 1601452850652402,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65097790,
                "contactId": 2430171,
                "timestamp_ms": 1601452851516599
            }, {
                "value": "read",
                "messageId": 65097790,
                "contactId": 2430171,
                "timestamp_ms": 1601461563193000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3813465,
        "cId": "252e4085-258b-41a8-ad98-1180989e2df9",
        "fullName": "vicky vk",
        "firstName": "vicky",
        "lastName": "vk",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601398280,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 22,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "vickyvk017@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601451302,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65091505,
        "contactId": 3813465,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "If you are good in something never do it for free :D",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601451302,
        "timestamp_ms": 1601451302559592,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3384959,
        "cId": "1288550423",
        "fullName": "Alexey Pol",
        "firstName": "Alexey",
        "lastName": "Pol",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020", "Business10K"],
        "createdAt": 1599130468,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 98,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "whelp@instafxgroup.com",
        "pendingSince": null,
        "lastInteraction": 1601450601,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65089288,
        "contactId": 3384959,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You're welcome\u00a0\ud83d\udc4c"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601450601,
        "timestamp_ms": 1601450601317413,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65089288,
                "contactId": 3384959,
                "timestamp_ms": 1601450602251586
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3776541,
        "cId": "3420439054681681",
        "fullName": "Rida Runcaite",
        "firstName": "Rida",
        "lastName": "Runcaite",
        "profilePic": "\/image\/contact\/render\/3776541.jpg",
        "gender": "female",
        "locale": "sv_SE",
        "countryCode": "SE",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601213405,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 49,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51276"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "rida.runcaite@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601449634,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65085731,
        "contactId": 3776541,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You're welcome\u00a0\ud83d\udc4c"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601449634,
        "timestamp_ms": 1601449634705008,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65085731,
                "contactId": 3776541,
                "timestamp_ms": 1601449635423187
            }, {
                "value": "delivered",
                "messageId": 65085731,
                "contactId": 3776541,
                "timestamp_ms": 1601449635420000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3824492,
        "cId": "103878104819115",
        "fullName": "Guest 1096",
        "firstName": "Guest",
        "lastName": "1096",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX-ydKUO&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=53eed38a7b22d876f0b1049a1314c8d2&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601449437,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601449478,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65085090,
        "contactId": 3824492,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601449478,
        "timestamp_ms": 1601449478924301,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65085090,
                "contactId": 3824492,
                "timestamp_ms": 1601449479414926
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3824205,
        "cId": "73712545-fe8b-4d13-8c91-99eb203737f7",
        "fullName": "Ayushi Rana",
        "firstName": "Ayushi",
        "lastName": "Rana",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601447339,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "ayushi.r@betapage.app",
        "pendingSince": null,
        "lastInteraction": 1601447372,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65077214,
        "contactId": 3824205,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601447372,
        "timestamp_ms": 1601447372706587,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 65077214,
                "contactId": 3824205,
                "timestamp_ms": 1601447372752425,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3817519,
        "cId": "94009302",
        "fullName": "Kamil Semavi",
        "firstName": "Kamil",
        "lastName": "Semavi",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601411250,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 23,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "kamil.semavi@netonline.net",
        "pendingSince": null,
        "lastInteraction": 1601444982,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65068190,
        "contactId": 3817519,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "\ud83d\udc4d\ud83c\udffb",
            "platform": "telegram"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601444982,
        "timestamp_ms": 1601444982000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3444821,
        "cId": "683965472",
        "fullName": "Krrizis ",
        "firstName": "Krrizis",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/3444821.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Sales", "Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1599465923,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 42,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Voice memos does not play on the iOS app"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601443979,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65064824,
        "contactId": 3444821,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "To trigger the welcome message"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601443979,
        "timestamp_ms": 1601443979568607,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65064824,
                "contactId": 3444821,
                "timestamp_ms": 1601443980513409
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3672131,
        "cId": "sxHO2A6wK5+t0byEdUGWUg==",
        "fullName": "Kristijan Bitrak",
        "firstName": "Kristijan",
        "lastName": "Bitrak",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "EN-US_MK",
        "countryCode": "MK",
        "tags": ["Partnerships", "Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1600672944,
        "channel": {
            "id": 38823,
            "name": "Respond.io Viber",
            "source": "viber"
        },
        "channelId": 38823,
        "channelName": "Respond.io Viber (viber)",
        "channelSource": "viber",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "50465"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601443853,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65064473,
        "contactId": 3672131,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "How can I help you Kristijan ?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601443853,
        "timestamp_ms": 1601443853725669,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65064473,
                "contactId": 3672131,
                "timestamp_ms": 1601443854678839
            }, {
                "value": "delivered",
                "messageId": 65064473,
                "contactId": 3672131,
                "timestamp_ms": 1601443854863000
            }, {
                "value": "read",
                "messageId": 65064473,
                "contactId": 3672131,
                "timestamp_ms": 1601443872697000
            }, {
                "value": "delivered",
                "messageId": 65064473,
                "contactId": 3672131,
                "timestamp_ms": 1601445406673000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2965935,
        "cId": "50256934469",
        "fullName": "Geovanni Rojas",
        "firstName": "Geovanni",
        "lastName": "Rojas",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "GT",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sales", "Spanish", "Sept 2020", "PRO"],
        "createdAt": 1597084208,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 607,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "48323"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Broadcast: Scheduled message stopped working"
        }],
        "assigneeUserId": null,
        "phone": "+50256934469",
        "email": "info@reyblock.com",
        "pendingSince": null,
        "lastInteraction": 1601443804,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65064357,
        "contactId": 2965935,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Ok Eduardo",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601443804,
        "timestamp_ms": 1601443804000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3792737,
        "cId": "201110607815",
        "fullName": "ahmedbohoty",
        "firstName": "ahmedbohoty",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "EG",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601307846,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+201110607815",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601436202,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65037235,
        "contactId": 3792737,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "To be able to integrate WhatsApp and respond with multiple users on our platform, you will need to get a WhatsApp Business API account. \n\nYou can learn about applying for a WhatsApp Business API account here: https:\/\/hi.switchy.io\/1OUs\n\nOr we can help you to apply through a WhatsApp Partner, we are working with 360Dialog: https:\/\/hi.switchy.io\/1Pdd"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601436202,
        "timestamp_ms": 1601436202025961,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65037235,
                "contactId": 3792737,
                "timestamp_ms": 1601436203480787
            }, {
                "value": "sent",
                "messageId": 65037235,
                "contactId": 3792737,
                "timestamp_ms": 1601436203000000
            }, {
                "value": "delivered",
                "messageId": 65037235,
                "contactId": 3792737,
                "timestamp_ms": 1601436396000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3368547,
        "cId": "85293418701",
        "fullName": "Tenny",
        "firstName": "Tenny",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "HK",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support", "Reseller"],
        "createdAt": 1599044502,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 73,
        "fields": [{
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "49698"
        }, {
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Survey: Question can't be sorted through Drag & Drop function"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "hrchat.asia"
        }],
        "assigneeUserId": null,
        "phone": "+85293418701",
        "email": "tennyhui@2digi.co",
        "pendingSince": null,
        "lastInteraction": 1601433681,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65027087,
        "contactId": 3368547,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If you can record on a loom.com video and share the space where the channel and bot is connected, I can take a look at it"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601433681,
        "timestamp_ms": 1601433681533091,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65027087,
                "contactId": 3368547,
                "timestamp_ms": 1601433682716231
            }, {
                "value": "sent",
                "messageId": 65027087,
                "contactId": 3368547,
                "timestamp_ms": 1601433682000000
            }, {
                "value": "delivered",
                "messageId": 65027087,
                "contactId": 3368547,
                "timestamp_ms": 1601433687000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3647534,
        "cId": "971545000565",
        "fullName": "Adham Hakim",
        "firstName": "Adham",
        "lastName": "Hakim",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AE",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600521545,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 156,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "50821"
        }],
        "assigneeUserId": null,
        "phone": "+971545000565",
        "email": "Adham@nudress.com",
        "pendingSince": null,
        "lastInteraction": 1601433052,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65024230,
        "contactId": 3647534,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "The app notifications follow the same rules as the email notifications, please check the notifications settings in your profile.\n\nIf a user is inactive, we notify to all notification locations (notification center, email, and app). If a user is active, we avoid sending emails or push notification and use the notification center only.\n\nBeing active means that the user has done something (moved the mouse, clicked a button, typed something) in app.respond.io within the last 30 seconds.\n\nhttps:\/\/docs.respond.io\/notifications#email-notification"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601433052,
        "timestamp_ms": 1601433052594223,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 65024230,
                "contactId": 3647534,
                "timestamp_ms": 1601433054008061
            }, {
                "value": "sent",
                "messageId": 65024230,
                "contactId": 3647534,
                "timestamp_ms": 1601433054000000
            }, {
                "value": "delivered",
                "messageId": 65024230,
                "contactId": 3647534,
                "timestamp_ms": 1601433054000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3821831,
        "cId": "554805835",
        "fullName": "Danielson Santos Lima",
        "firstName": "Danielson Santos Lima",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/3821831.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601432253,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601432577,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65022434,
        "contactId": 3821831,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601432577,
        "timestamp_ms": 1601432577254154,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65022434,
                "contactId": 3821831,
                "timestamp_ms": 1601432578099549
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3810450,
        "cId": "2561810363913460",
        "fullName": "Cristiano Bombem",
        "firstName": "Cristiano",
        "lastName": "Bombem",
        "profilePic": "\/image\/contact\/render\/3810450.jpg",
        "gender": "male",
        "locale": "pt_BR",
        "countryCode": "BR",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601388820,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 14,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601432290,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 65021338,
        "contactId": 3810450,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We don't have UI language support for Portuguese in the system right now. However if you would like to have this feature, please vote and comment in this feature request ticket: https:\/\/respond.canny.io\/feature-request\/p\/add-platform-ui-languages-eg-portuguese-spanish-german-etc"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601432290,
        "timestamp_ms": 1601432290878087,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 65021338,
                "contactId": 3810450,
                "timestamp_ms": 1601432291592178
            }, {
                "value": "delivered",
                "messageId": 65021338,
                "contactId": 3810450,
                "timestamp_ms": 1601479887066000
            }, {
                "value": "read",
                "messageId": 65021338,
                "contactId": 3810450,
                "timestamp_ms": 1601493458007000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3816932,
        "cId": "0c0db3a6-1232-44ca-a290-27aaf93eb994",
        "fullName": "nicola yaya",
        "firstName": "nicola",
        "lastName": "yaya",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "it_IT",
        "countryCode": "IT",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601409122,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "nicola@toolperstartup.com",
        "pendingSince": null,
        "lastInteraction": 1601409193,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64919470,
        "contactId": 3816932,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601409193,
        "timestamp_ms": 1601409193020074,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64919470,
                "contactId": 3816932,
                "timestamp_ms": 1601409193083453,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3815704,
        "cId": "vGUCH0bQq4Ji20nSbj0Fhw==",
        "fullName": "Toma Niciota",
        "firstName": "Toma",
        "lastName": "Niciota",
        "profilePic": "\/image\/contact\/render\/3815704.jpg",
        "gender": "N\/A",
        "locale": "EN_MK",
        "countryCode": "MK",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601404781,
        "channel": {
            "id": 38823,
            "name": "Respond.io Viber",
            "source": "viber"
        },
        "channelId": 38823,
        "channelName": "Respond.io Viber (viber)",
        "channelSource": "viber",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601404853,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64892525,
        "contactId": 3815704,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601404853,
        "timestamp_ms": 1601404853343919,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64892525,
                "contactId": 3815704,
                "timestamp_ms": 1601404854301798,
                "error": "Viber: Failed to send the message as the contact is not subscribed anymore."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3813113,
        "cId": "111203034078935",
        "fullName": "Guest 8643",
        "firstName": "Guest",
        "lastName": "8643",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX9YxXSX&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=520fc54163b0f93b550ab9138df02861&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601397375,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 8,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "william@198odds.com",
        "pendingSince": null,
        "lastInteraction": 1601397448,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64837147,
        "contactId": 3813113,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601397448,
        "timestamp_ms": 1601397448370055,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64837147,
                "contactId": 3813113,
                "timestamp_ms": 1601397448879622
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3809574,
        "cId": "5f2ed855-dd71-4729-bd4c-4f91af4d779d",
        "fullName": "Ivan Majstorovic",
        "firstName": "Ivan",
        "lastName": "Majstorovic",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "de_DE",
        "countryCode": "DE",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601385110,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 18,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Back"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ali@la.de",
        "pendingSince": null,
        "lastInteraction": 1601385436,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64755635,
        "contactId": 3809574,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601385436,
        "timestamp_ms": 1601385436199893,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64755635,
                "contactId": 3809574,
                "timestamp_ms": 1601385436238012
            }, {
                "value": "delivered",
                "messageId": 64755635,
                "contactId": 3809574,
                "timestamp_ms": 1601385436951931
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3806089,
        "cId": "108445814355091",
        "fullName": "Guest Arzaan Wadia 6874",
        "firstName": "Guest Arzaan Wadia",
        "lastName": "6874",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX8OKtqh&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=24b9098c54f6d05cf7542be3f7557fba&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601361474,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "arzaan@apna.co",
        "pendingSince": null,
        "lastInteraction": 1601385429,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64755606,
        "contactId": 3806089,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Thank you :)",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601385429,
        "timestamp_ms": 1601385429731000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3808003,
        "cId": "7ae736fe-c69d-4f67-9cde-badefab27bd2",
        "fullName": "Fabio Pereira",
        "firstName": "Fabio",
        "lastName": "Pereira",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601375616,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "fabio@cidadaniaevisto.com.br",
        "pendingSince": null,
        "lastInteraction": 1601377211,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64727337,
        "contactId": 3808003,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We can continue chatting on WhatsApp \ud83d\ude0a"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601377211,
        "timestamp_ms": 1601377211863817,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64727337,
                "contactId": 3808003,
                "timestamp_ms": 1601377211911065,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3807911,
        "cId": "619a61fc-530e-4c51-8755-ed5707d52373",
        "fullName": "tom tom",
        "firstName": "tom ",
        "lastName": "tom",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_AU",
        "countryCode": "AU",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601374592,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "tomcattomcat56@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601374734,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64720358,
        "contactId": 3807911,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "No worries. Have a good day ^^"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601374734,
        "timestamp_ms": 1601374734433392,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64720358,
                "contactId": 3807911,
                "timestamp_ms": 1601374734471980,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3807377,
        "cId": "3504465392908921",
        "fullName": "Nilesh Yadav",
        "firstName": "Nilesh",
        "lastName": "Yadav",
        "profilePic": "\/image\/contact\/render\/3807377.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601371110,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 18,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601373136,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64715032,
        "contactId": 3807377,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "ok",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601373136,
        "timestamp_ms": 1601373136367000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1414654,
        "cId": "85266027132",
        "fullName": "Ryan",
        "firstName": "Ryan",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "HK",
        "tags": ["Blog Updates", "Platform Updates", "360Dialog", "Business5K"],
        "createdAt": 1588579310,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 811,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Web Chat: Error message when the contact is in the page"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "IndiBet"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "cs@198odds.com"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "37744"
        }],
        "assigneeUserId": null,
        "phone": "+85266027132",
        "email": "ryanchankfg@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601365794,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64689487,
        "contactId": 1414654,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "I would suggest, encouraging your contacts to connect with you via Messenger, Telegram or WhatsApp to avoid that situation from reoccurring again."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601365794,
        "timestamp_ms": 1601365794437163,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64689487,
                "contactId": 1414654,
                "timestamp_ms": 1601365796405553
            }, {
                "value": "sent",
                "messageId": 64689487,
                "contactId": 1414654,
                "timestamp_ms": 1601365796000000
            }, {
                "value": "delivered",
                "messageId": 64689487,
                "contactId": 1414654,
                "timestamp_ms": 1601365799000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3801062,
        "cId": "2348064117751",
        "fullName": "Kalu Ogba",
        "firstName": "Kalu",
        "lastName": "Ogba",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "NG",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601333089,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 43,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": "+2348064117751",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601365615,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64688740,
        "contactId": 3801062,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "They are also used to mass message people via Broadcasting."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601365615,
        "timestamp_ms": 1601365615310522,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64688740,
                "contactId": 3801062,
                "timestamp_ms": 1601365616789882
            }, {
                "value": "read",
                "messageId": 64688740,
                "contactId": 3801062,
                "timestamp_ms": 1601365617000000
            }, {
                "value": "sent",
                "messageId": 64688740,
                "contactId": 3801062,
                "timestamp_ms": 1601365616000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3805942,
        "cId": "3835a881-2b03-447d-95a6-0d93611d6f66",
        "fullName": "MUGILAN SANDRAN",
        "firstName": "MUGILAN",
        "lastName": "SANDRAN",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Sales", "Business5K"],
        "createdAt": 1601360471,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 38,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "29993"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "mugi@zrinex.com",
        "pendingSince": null,
        "lastInteraction": 1601361065,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64672257,
        "contactId": 3805942,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Or if you can tell me which partner you're with, I can advise you on your next steps too."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601361065,
        "timestamp_ms": 1601361065966939,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64672257,
                "contactId": 3805942,
                "timestamp_ms": 1601361066003253
            }, {
                "value": "delivered",
                "messageId": 64672257,
                "contactId": 3805942,
                "timestamp_ms": 1601361066082367
            }, {
                "value": "read",
                "messageId": 64672257,
                "contactId": 3805942,
                "timestamp_ms": 1601363551518588
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3244127,
        "cId": "1197451953",
        "fullName": "Bernardo Gonzalez",
        "firstName": "Bernardo",
        "lastName": "Gonzalez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Updates", "August 2020", "WhatsApp CRM", "Platform Support", "BernardoGA"],
        "createdAt": 1598402062,
        "channel": {
            "id": 981,
            "name": "Rocketbots Telegram",
            "source": "telegram"
        },
        "channelId": 981,
        "channelName": "Rocketbots Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 55,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ejemplo876@mail.com",
        "pendingSince": null,
        "lastInteraction": 1601359909,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64668082,
        "contactId": 3244127,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Test Broadcast Dynamic Variables"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601359909,
        "timestamp_ms": 1601359909722276,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64668082,
                "contactId": 3244127,
                "timestamp_ms": 1601359910694340
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3805695,
        "cId": "3225111604278154",
        "fullName": "Anish Kokani",
        "firstName": "Anish",
        "lastName": "Kokani",
        "profilePic": "\/image\/contact\/render\/3805695.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601358543,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "anishmk.ugc@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601359267,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64665590,
        "contactId": 3805695,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "How can I help you Anish ?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601359267,
        "timestamp_ms": 1601359267009537,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64665590,
                "contactId": 3805695,
                "timestamp_ms": 1601359267551619
            }, {
                "value": "delivered",
                "messageId": 64665590,
                "contactId": 3805695,
                "timestamp_ms": 1601359274708000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3805691,
        "cId": "4d3fbc92-3773-4925-8635-ad59203b1307",
        "fullName": "Anish Kokani",
        "firstName": "Anish",
        "lastName": "Kokani",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601358517,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "anishmk.ugc@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601359239,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64665487,
        "contactId": 3805691,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Anish"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601359239,
        "timestamp_ms": 1601359239949020,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64665487,
                "contactId": 3805691,
                "timestamp_ms": 1601359240001356,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3571930,
        "cId": "f23bff8e-3cb1-440c-8eab-8bb234f499ea",
        "fullName": "Bernardo  Gonzalez",
        "firstName": "Bernardo",
        "lastName": " Gonzalez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600145296,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 78,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601357318,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64658218,
        "contactId": 3571930,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "jhey",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601357318,
        "timestamp_ms": 1601357318759322,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1517007,
        "cId": "3147037705348231",
        "fullName": "Tran Dong Au",
        "firstName": "Tran Dong",
        "lastName": "Au",
        "profilePic": "\/image\/contact\/render\/1517007.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates", "Business5K"],
        "createdAt": 1589275554,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 169,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Revu Vietnam"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "au.tran@vn.revu.net",
        "pendingSince": null,
        "lastInteraction": 1601350699,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64636332,
        "contactId": 1517007,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "\ud83d\udc4d",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601350699,
        "timestamp_ms": 1601350699649000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3214104,
        "cId": "c40d99d1-8b91-4e36-9212-c758aa235b5e",
        "fullName": "Bonnie Siu",
        "firstName": "Bonnie",
        "lastName": "Siu",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Sales", "Platform Updates", "August 2020"],
        "createdAt": 1598280026,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 47,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "bonnie@198odds.com",
        "pendingSince": null,
        "lastInteraction": 1601350027,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64633924,
        "contactId": 3214104,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey Bonnie"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601350027,
        "timestamp_ms": 1601350027077755,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64633924,
                "contactId": 3214104,
                "timestamp_ms": 1601350027094384,
                "error": "Webchat: Unable to establish a connection with the client, temporarily. Please try sending the message again."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3804115,
        "cId": "whatsapp:+601110801308",
        "fullName": "Serene Tan",
        "firstName": "Serene",
        "lastName": "Tan",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Platform Updates", "Sept 2020", "Serene"],
        "createdAt": 1601348939,
        "channel": {
            "id": 9043,
            "name": "WhatApp (Twilio)",
            "source": "twilio_whatsapp"
        },
        "channelId": 9043,
        "channelName": "WhatApp (Twilio) (twilio_whatsapp)",
        "channelSource": "twilio_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+601110801308",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601348955,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64629873,
        "contactId": 3804115,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601348955,
        "timestamp_ms": 1601348955669672,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64629873,
                "contactId": 3804115,
                "timestamp_ms": 1601348956822482
            }, {
                "value": "sent",
                "messageId": 64629873,
                "contactId": 3804115,
                "timestamp_ms": 1601348958011422
            }, {
                "value": "delivered",
                "messageId": 64629873,
                "contactId": 3804115,
                "timestamp_ms": 1601348958381620
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3804076,
        "cId": "61433451318",
        "fullName": "Krrizis",
        "firstName": "Krrizis",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AU",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601348651,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+61433451318",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601348653,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64628791,
        "contactId": 3804076,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601348653,
        "timestamp_ms": 1601348653959705,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64628791,
                "contactId": 3804076,
                "timestamp_ms": 1601348655406277
            }, {
                "value": "sent",
                "messageId": 64628791,
                "contactId": 3804076,
                "timestamp_ms": 1601348655000000
            }, {
                "value": "read",
                "messageId": 64628791,
                "contactId": 3804076,
                "timestamp_ms": 1601348655000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2804319,
        "cId": "d1ba0b40-7076-4311-b6ff-cb0740b7d9b2",
        "fullName": "Maethavee Sukul",
        "firstName": "Maethavee",
        "lastName": "Sukul",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates"],
        "createdAt": 1596192633,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 52,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "maethavee.s@frank.co.th",
        "pendingSince": null,
        "lastInteraction": 1601348051,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64626702,
        "contactId": 2804319,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Maethavee"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601348051,
        "timestamp_ms": 1601348051092405,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64626702,
                "contactId": 2804319,
                "timestamp_ms": 1601348051129133,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3803475,
        "cId": "ac400c04-80b3-410b-8768-5b6a0d03f964",
        "fullName": "Sherynn Razak",
        "firstName": "Sherynn",
        "lastName": "Razak",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601345194,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 18,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "sherynn.razak@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601347515,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64624608,
        "contactId": 3803475,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any further questions\nWe also have a playlist in youtube with all the info that you may need\nhttps:\/\/www.youtube.com\/watch?v=ayHrCYxIYVg&list=PLrxd4asDiLKkyOqPaLjMI9mtD_0JVoHRu"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601347515,
        "timestamp_ms": 1601347515797101,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64624608,
                "contactId": 3803475,
                "timestamp_ms": 1601347515835779
            }, {
                "value": "delivered",
                "messageId": 64624608,
                "contactId": 3803475,
                "timestamp_ms": 1601347515983185
            }, {
                "value": "read",
                "messageId": 64624608,
                "contactId": 3803475,
                "timestamp_ms": 1601347518425394
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3789859,
        "cId": "60178710332",
        "fullName": "Rick",
        "firstName": "Rick",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601297987,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 14,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": "+60178710332",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601347309,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64623826,
        "contactId": 3789859,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If you're keen to get a WhatsApp Business API account, I can introduce you to some partners that we work with."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601347309,
        "timestamp_ms": 1601347309070373,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64623826,
                "contactId": 3789859,
                "timestamp_ms": 1601347310520962
            }, {
                "value": "sent",
                "messageId": 64623826,
                "contactId": 3789859,
                "timestamp_ms": 1601347310000000
            }, {
                "value": "delivered",
                "messageId": 64623826,
                "contactId": 3789859,
                "timestamp_ms": 1601347311000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3792343,
        "cId": "3281552805295724",
        "fullName": "Ahmed Rabie",
        "firstName": "Ahmed",
        "lastName": "Rabie",
        "profilePic": "\/image\/contact\/render\/3792343.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601306644,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 8,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601345559,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64617348,
        "contactId": 3792343,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you still need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601345559,
        "timestamp_ms": 1601345559887242,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64617348,
                "contactId": 3792343,
                "timestamp_ms": 1601345560397801
            }, {
                "value": "delivered",
                "messageId": 64617348,
                "contactId": 3792343,
                "timestamp_ms": 1601345560596000
            }, {
                "value": "read",
                "messageId": 64617348,
                "contactId": 3792343,
                "timestamp_ms": 1601372789866000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2956955,
        "cId": "917820844783",
        "fullName": "Vaibhav",
        "firstName": "Vaibhav",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["Partnerships", "WhatsApp CRM", "Platform Updates", "August 2020"],
        "createdAt": 1597044441,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 114,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "46311"
        }],
        "assigneeUserId": null,
        "phone": "+917820844783",
        "email": "grhaspaces@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601344593,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64613493,
        "contactId": 2956955,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you already have a WhatsApp Business API account?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601344593,
        "timestamp_ms": 1601344593564531,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64613493,
                "contactId": 2956955,
                "timestamp_ms": 1601344595022415
            }, {
                "value": "sent",
                "messageId": 64613493,
                "contactId": 2956955,
                "timestamp_ms": 1601344594000000
            }, {
                "value": "delivered",
                "messageId": 64613493,
                "contactId": 2956955,
                "timestamp_ms": 1601355673000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3789694,
        "cId": "103682351503835",
        "fullName": "Guest 5281",
        "firstName": "Guest",
        "lastName": "5281",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=W7EYcQKoVyoAX9YxXSX&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=648ef7643481f5fb3fda6f6813847528&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601297358,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 18,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601344534,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64613268,
        "contactId": 3789694,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey there, do you still need any assistance with WhatsApp or our platforms."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601344534,
        "timestamp_ms": 1601344534896771,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64613268,
                "contactId": 3789694,
                "timestamp_ms": 1601344535507595
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3787882,
        "cId": "3216506428471530",
        "fullName": "Ahmed Saleh",
        "firstName": "Ahmed",
        "lastName": "Saleh",
        "profilePic": "\/image\/contact\/render\/3787882.jpg",
        "gender": "male",
        "locale": "ar_AR",
        "countryCode": "AR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601284475,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 25,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Connect API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601344508,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64613174,
        "contactId": 3787882,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Best of all, it's free to start!\nYou will have access to all our features and channels\u00a0\ud83d\ude03"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601344508,
        "timestamp_ms": 1601344508731495,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64613174,
                "contactId": 3787882,
                "timestamp_ms": 1601344509276177
            }, {
                "value": "delivered",
                "messageId": 64613174,
                "contactId": 3787882,
                "timestamp_ms": 1601368846374000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3800094,
        "cId": "b8d93af7-af06-429d-9657-24a54e6c40a2",
        "fullName": "austin hoffman",
        "firstName": "austin",
        "lastName": "hoffman",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1601329409,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "austin@vivabove.com",
        "pendingSince": null,
        "lastInteraction": 1601329928,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64549285,
        "contactId": 3800094,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Okay sounds good",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601329928,
        "timestamp_ms": 1601329928933303,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3790337,
        "cId": "3082e2fc-4d50-4f47-9f48-a19e93451174",
        "fullName": "moahmed shrf",
        "firstName": "moahmed",
        "lastName": "shrf",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601299862,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "mohamed.atefsharaf@yahoo.com",
        "pendingSince": null,
        "lastInteraction": 1601299934,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64349345,
        "contactId": 3790337,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601299934,
        "timestamp_ms": 1601299934824562,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64349345,
                "contactId": 3790337,
                "timestamp_ms": 1601299934854534,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3790094,
        "cId": "33a999dd-79e9-454d-bd01-588ad7667431",
        "fullName": "Diferencial Contabilidade",
        "firstName": "Diferencial",
        "lastName": "Contabilidade",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "pt_BR",
        "countryCode": "BR",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601298907,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 13,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "victor@diferencialcontabil.cnt.br",
        "pendingSince": null,
        "lastInteraction": 1601298978,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64344373,
        "contactId": 3790094,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601298978,
        "timestamp_ms": 1601298978329707,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64344373,
                "contactId": 3790094,
                "timestamp_ms": 1601298978363821
            }, {
                "value": "delivered",
                "messageId": 64344373,
                "contactId": 3790094,
                "timestamp_ms": 1601298979159633
            }, {
                "value": "read",
                "messageId": 64344373,
                "contactId": 3790094,
                "timestamp_ms": 1601298979160038
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3787791,
        "cId": "2ccd7a7a-9665-4c32-bed7-dac0352fdb99",
        "fullName": "Vu Ly",
        "firstName": "Vu",
        "lastName": "Ly",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601283636,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 18,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "vu.ly@onelocalstays.com",
        "pendingSince": null,
        "lastInteraction": 1601284638,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64295111,
        "contactId": 3787791,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If you need to remove the account, you can ask the admin that has owner permission to give you admin access so that you can remove the email."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601284638,
        "timestamp_ms": 1601284638905642,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64295111,
                "contactId": 3787791,
                "timestamp_ms": 1601284638937922,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3774684,
        "cId": "4429196147121693",
        "fullName": "Khaled Elaraby",
        "firstName": "Khaled",
        "lastName": "Elaraby",
        "profilePic": "\/image\/contact\/render\/3774684.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601193593,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 63,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "k.elaraby4@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601283819,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64292677,
        "contactId": 3774684,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "okay",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601283819,
        "timestamp_ms": 1601283819982000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1465102,
        "cId": "857922095",
        "fullName": "TK Chuah",
        "firstName": "TK",
        "lastName": "Chuah",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["WhatsApp CRM", "Platform Support", "Blog Updates", "Platform Updates"],
        "createdAt": 1588948579,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 74,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "tkchuah@instanture.com",
        "pendingSince": null,
        "lastInteraction": 1601283364,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64291066,
        "contactId": 1465102,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Thank you \ud83d\ude0a"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601283364,
        "timestamp_ms": 1601283364807801,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64291066,
                "contactId": 1465102,
                "timestamp_ms": 1601283365680639
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1866104,
        "cId": "Uf60da1989683477280083583bd5b570b",
        "fullName": "Bernardo",
        "firstName": "Bernardo",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Sales", "T123456"],
        "createdAt": 1591343203,
        "channel": {
            "id": 5097,
            "name": "Rocketbots Line",
            "source": "line"
        },
        "channelId": 5097,
        "channelName": "Rocketbots Line (line)",
        "channelSource": "line",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 42,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "LINE: PDF "
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601281946,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64286537,
        "contactId": 1866104,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Tenemos dos APIs para integrar con tu plataforma:\nContacts API: para crear y sincronizar informaci\u00f3n de tus contactos, como campos personalizados y etiquetas\n\nMessages API: para enviar notificaciones desde tu plataforma a trav\u00e9s de los canales conectados a respond.io\n\nPuedes revisar la documentaci\u00f3n de ambas APIs aqu\u00ed: https:\/\/docs.respond.io\/developer-api\/contacts-api\nhttps:\/\/docs.respond.io\/developer-api\/messages-api"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601281946,
        "timestamp_ms": 1601281946495770,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64286537,
                "contactId": 1866104,
                "timestamp_ms": 1601281946712868
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712201,
        "cId": "3634279406617509",
        "fullName": "FiveAsec Headquarters",
        "firstName": "FiveAsec",
        "lastName": "Headquarters",
        "profilePic": "\/image\/contact\/render\/3712201.jpg",
        "gender": "male",
        "locale": "el_GR",
        "countryCode": "GR",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1600854613,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 62,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "it.5asec.gr@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601279392,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64277472,
        "contactId": 3712201,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Regardless though, as long as they're coming in from different channels, guests or not, they will count as a contact in our platform."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601279392,
        "timestamp_ms": 1601279392240764,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64277472,
                "contactId": 3712201,
                "timestamp_ms": 1601279392769066
            }, {
                "value": "delivered",
                "messageId": 64277472,
                "contactId": 3712201,
                "timestamp_ms": 1601279393042000
            }, {
                "value": "read",
                "messageId": 64277472,
                "contactId": 3712201,
                "timestamp_ms": 1601279615468000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3785921,
        "cId": "109482070915944",
        "fullName": "Guest 2660",
        "firstName": "Guest",
        "lastName": "2660",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=51zPr2bjF44AX-ZBmbI&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=e184ce0d8c75f1dccf3bca2cc5dd7381&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601269647,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601269888,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64243727,
        "contactId": 3785921,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you need further assistance with the platform or WhatsApp."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601269888,
        "timestamp_ms": 1601269888238373,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64243727,
                "contactId": 3785921,
                "timestamp_ms": 1601269888858480
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3785849,
        "cId": "601127173584",
        "fullName": "Idris ",
        "firstName": "Idris",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1601269066,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 64,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": "+601127173584",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601269600,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64242842,
        "contactId": 3785849,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "U know better",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601269600,
        "timestamp_ms": 1601269600000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3594712,
        "cId": "333ed04e-535f-4785-b923-d927e0bef891",
        "fullName": "A A",
        "firstName": "A",
        "lastName": "A",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600265768,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 7,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "a@mail.com",
        "pendingSince": null,
        "lastInteraction": 1601268903,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64240364,
        "contactId": 3594712,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601268903,
        "timestamp_ms": 1601268903924156,
        "__meta": {
            "status": [{
                "value": "delivered",
                "messageId": 64240364,
                "contactId": 3594712,
                "timestamp_ms": 1601268903998352
            }, {
                "value": "sent",
                "messageId": 64240364,
                "contactId": 3594712,
                "timestamp_ms": 1601268903969350
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1335290,
        "cId": "6285881185768",
        "fullName": "Hendra",
        "firstName": "Hendra",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "ID",
        "tags": ["Blog Updates", "Platform Updates", "Business5K"],
        "createdAt": 1587723544,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 90,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "24811"
        }],
        "assigneeUserId": null,
        "phone": "+6285881185768",
        "email": "ind.rocketbots@mediaplanetus.com",
        "pendingSince": null,
        "lastInteraction": 1601268132,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64237707,
        "contactId": 1335290,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Thank you for letting me know"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601268132,
        "timestamp_ms": 1601268132306456,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64237707,
                "contactId": 1335290,
                "timestamp_ms": 1601268133630009
            }, {
                "value": "sent",
                "messageId": 64237707,
                "contactId": 1335290,
                "timestamp_ms": 1601268133000000
            }, {
                "value": "delivered",
                "messageId": 64237707,
                "contactId": 1335290,
                "timestamp_ms": 1601268134000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3384942,
        "cId": "c2633341-7a68-49e9-b287-fd6c1f8ca37c",
        "fullName": "Wirasak Pocharee",
        "firstName": "Wirasak",
        "lastName": "Pocharee",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1599130278,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 15,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "wirasak.p@frank.co.th",
        "pendingSince": null,
        "lastInteraction": 1601267319,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64235288,
        "contactId": 3384942,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "I have run some tests with your channel @Frank.co.th, it seems to be working fine"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601267319,
        "timestamp_ms": 1601267319214999,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64235288,
                "contactId": 3384942,
                "timestamp_ms": 1601267319242037,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1436078,
        "cId": "607476222",
        "fullName": "David Conover",
        "firstName": "David",
        "lastName": "Conover",
        "profilePic": "\/image\/contact\/render\/1436078.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Business5K", "PRO"],
        "createdAt": 1588748437,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 254,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "Birdnest Consulting"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "No"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "28179, 3915"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Broadcast: "
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "david@birdnest.consulting",
        "pendingSince": null,
        "lastInteraction": 1601259861,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64211717,
        "contactId": 1436078,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Thank you for your suggestions, I will create a feature request for those"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601259861,
        "timestamp_ms": 1601259861435769,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64211717,
                "contactId": 1436078,
                "timestamp_ms": 1601259862363767
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3752197,
        "cId": "50762333231",
        "fullName": ".",
        "firstName": ".",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "PA",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601052518,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 32,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+50762333231",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601257794,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64204396,
        "contactId": 3752197,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "How would you like to use respond.io?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601257794,
        "timestamp_ms": 1601257794067394,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64204396,
                "contactId": 3752197,
                "timestamp_ms": 1601257795206903
            }, {
                "value": "sent",
                "messageId": 64204396,
                "contactId": 3752197,
                "timestamp_ms": 1601257795000000
            }, {
                "value": "delivered",
                "messageId": 64204396,
                "contactId": 3752197,
                "timestamp_ms": 1601257796000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3778748,
        "cId": "9f241737-f545-40f0-bef2-609c84accba6",
        "fullName": "Daniel Akintola",
        "firstName": "Daniel",
        "lastName": "Akintola",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601224478,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 8,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "danielakintola84@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601224553,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64091492,
        "contactId": 3778748,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601224553,
        "timestamp_ms": 1601224553880237,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64091492,
                "contactId": 3778748,
                "timestamp_ms": 1601224553912139
            }, {
                "value": "delivered",
                "messageId": 64091492,
                "contactId": 3778748,
                "timestamp_ms": 1601224555144761
            }, {
                "value": "read",
                "messageId": 64091492,
                "contactId": 3778748,
                "timestamp_ms": 1601224555145733
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3764735,
        "cId": "918146139089",
        "fullName": "Nexttech Mart Pvt Ltd",
        "firstName": "Nexttech Mart Pvt",
        "lastName": "Ltd",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM", "Sales"],
        "createdAt": 1601128279,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 25,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": "+918146139089",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601223622,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64087724,
        "contactId": 3764735,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Each partner has a slightly different pricing and application process. We have created a detailed comparison here: https:\/\/hi.switchy.io\/1OUs\n\nOr we can help you to apply through a WhatsApp Partner, we are working with 360Dialog: https:\/\/hi.switchy.io\/1Pdd"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601223622,
        "timestamp_ms": 1601223622774286,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64087724,
                "contactId": 3764735,
                "timestamp_ms": 1601223624202704
            }, {
                "value": "sent",
                "messageId": 64087724,
                "contactId": 3764735,
                "timestamp_ms": 1601223624000000
            }, {
                "value": "delivered",
                "messageId": 64087724,
                "contactId": 3764735,
                "timestamp_ms": 1601223626000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3774673,
        "cId": "3329305430470924",
        "fullName": "Hussain Abdullah Tofa",
        "firstName": "Hussain Abdullah",
        "lastName": "Tofa",
        "profilePic": "\/image\/contact\/render\/3774673.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1601193318,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 14,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "hussainabdullahtofa24@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601223418,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64086926,
        "contactId": 3774673,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Hussain, I'm glad to hear that it's working fine, feel free to ask me any questions about the platform"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601223418,
        "timestamp_ms": 1601223418743167,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 64086926,
                "contactId": 3774673,
                "timestamp_ms": 1601223419338090
            }, {
                "value": "delivered",
                "messageId": 64086926,
                "contactId": 3774673,
                "timestamp_ms": 1601223487105000
            }, {
                "value": "read",
                "messageId": 64086926,
                "contactId": 3774673,
                "timestamp_ms": 1601239294825000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1026172,
        "cId": "85293179939",
        "fullName": "Henry Lo",
        "firstName": "Henry",
        "lastName": "Lo",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "HK",
        "tags": ["Blog Updates", "Platform Updates", "Business5K"],
        "createdAt": 1584419720,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 789,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Dialogflow: button with links are passed as text"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "6016"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "VHISeBot_EN_PROD"
        }],
        "assigneeUserId": null,
        "phone": "+85293179939",
        "email": "vhisebot@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601223256,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64086257,
        "contactId": 1026172,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We can talk tomorrow when you are available"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601223256,
        "timestamp_ms": 1601223256253478,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64086257,
                "contactId": 1026172,
                "timestamp_ms": 1601223257279362
            }, {
                "value": "sent",
                "messageId": 64086257,
                "contactId": 1026172,
                "timestamp_ms": 1601223257000000
            }, {
                "value": "delivered",
                "messageId": 64086257,
                "contactId": 1026172,
                "timestamp_ms": 1601223257000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3770302,
        "cId": "573057080709",
        "fullName": "imwiwiim90",
        "firstName": "imwiwiim90",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CO",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1601152817,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": "+573057080709",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601222279,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64082599,
        "contactId": 3770302,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601222279,
        "timestamp_ms": 1601222279177804,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 64082599,
                "contactId": 3770302,
                "timestamp_ms": 1601222280377180
            }, {
                "value": "sent",
                "messageId": 64082599,
                "contactId": 3770302,
                "timestamp_ms": 1601222280000000
            }, {
                "value": "delivered",
                "messageId": 64082599,
                "contactId": 3770302,
                "timestamp_ms": 1601222281000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3776953,
        "cId": "39b8de98-d4fd-42d0-a6ab-6e967baed1ec",
        "fullName": "parker casio",
        "firstName": "parker",
        "lastName": "casio",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601215257,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "parkercasio@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601215330,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64058946,
        "contactId": 3776953,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601215330,
        "timestamp_ms": 1601215330348722,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64058946,
                "contactId": 3776953,
                "timestamp_ms": 1601215330386880,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3776578,
        "cId": "114182603773749",
        "fullName": "Guest 1052",
        "firstName": "Guest",
        "lastName": "1052",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=51zPr2bjF44AX-NafqT&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=8f0a8dfff016fdbaddf4912bb4db2df8&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601213626,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "rida.runcaite@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601213750,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64053953,
        "contactId": 3776578,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "i was using this code",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601213750,
        "timestamp_ms": 1601213750958000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3776514,
        "cId": "I0\/JasXsWzEeAtydhV4mdw==",
        "fullName": "Maryan Andrushchak",
        "firstName": "Maryan",
        "lastName": "Andrushchak",
        "profilePic": "\/image\/contact\/render\/3776514.jpg",
        "gender": "N\/A",
        "locale": "EN_UA",
        "countryCode": "UA",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601213223,
        "channel": {
            "id": 38823,
            "name": "Respond.io Viber",
            "source": "viber"
        },
        "channelId": 38823,
        "channelName": "Respond.io Viber (viber)",
        "channelSource": "viber",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601213296,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 64052618,
        "contactId": 3776514,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601213296,
        "timestamp_ms": 1601213296712160,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 64052618,
                "contactId": 3776514,
                "timestamp_ms": 1601213297689721,
                "error": "Viber: Failed to send the message as the contact is not subscribed anymore."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3764335,
        "cId": "4032934053399745",
        "fullName": "Bruna Hajdari",
        "firstName": "Bruna",
        "lastName": "Hajdari",
        "profilePic": "\/image\/contact\/render\/3764335.jpg",
        "gender": "female",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601126639,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 6,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601161079,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63947422,
        "contactId": 3764335,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601161079,
        "timestamp_ms": 1601161079304591,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63947422,
                "contactId": 3764335,
                "timestamp_ms": 1601161079935202,
                "error": "Facebook Messenger: This person isn't available right now."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3767751,
        "cId": "feaabb1a-be36-4af6-b290-13c8838aa783",
        "fullName": "Imtiyas Hashim Hashim",
        "firstName": "Imtiyas Hashim",
        "lastName": "Hashim",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601140630,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "imtiyashashim@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601140768,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63862866,
        "contactId": 3767751,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "We are a software company, we would like use whatsapp api for customer service. Customer can message us, enquire on whatsapp to our number and any of our staff can reply",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601140768,
        "timestamp_ms": 1601140768761735,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3693938,
        "cId": "481974120",
        "fullName": "Teav Sovandara",
        "firstName": "Teav",
        "lastName": "Sovandara",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600769318,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 39,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "t.sovandara@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601128077,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63796849,
        "contactId": 3693938,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Thanks",
            "platform": "telegram"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601128077,
        "timestamp_ms": 1601128077000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2637238,
        "cId": "4d458670-51e0-43f5-b506-9f7e4b0eb8ef",
        "fullName": "Fernanda Melendez",
        "firstName": "Fernanda",
        "lastName": "Melendez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["WhatsApp CRM", "Blog Updates", "Platform Updates", "Business5K"],
        "createdAt": 1595435819,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 36,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "RayoApp"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "22863"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "fernanda@rayoapp.com",
        "pendingSince": null,
        "lastInteraction": 1601125801,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63787064,
        "contactId": 2637238,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hola"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601125801,
        "timestamp_ms": 1601125801026017,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63787064,
                "contactId": 2637238,
                "timestamp_ms": 1601125801056929,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3762554,
        "cId": "4717916671582016",
        "fullName": "Pravin Pawar",
        "firstName": "Pravin",
        "lastName": "Pawar",
        "profilePic": "\/image\/contact\/render\/3762554.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601110964,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 23,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "prravin.pawar@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601125275,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63785344,
        "contactId": 3762554,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You're welcome\u00a0\ud83d\udc4c"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601125275,
        "timestamp_ms": 1601125275030629,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63785344,
                "contactId": 3762554,
                "timestamp_ms": 1601125275575547
            }, {
                "value": "delivered",
                "messageId": 63785344,
                "contactId": 3762554,
                "timestamp_ms": 1601125276340000
            }, {
                "value": "read",
                "messageId": 63785344,
                "contactId": 3762554,
                "timestamp_ms": 1601194551731000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3749925,
        "cId": "60168332848",
        "fullName": "kenkhoo",
        "firstName": "kenkhoo",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601045078,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": "+60168332848",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601123486,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63780158,
        "contactId": 3749925,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Each partner has a slightly different pricing and application process. We have created a detailed comparison here: https:\/\/hi.switchy.io\/1OUs"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601123486,
        "timestamp_ms": 1601123486243817,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63780158,
                "contactId": 3749925,
                "timestamp_ms": 1601123487562653
            }, {
                "value": "sent",
                "messageId": 63780158,
                "contactId": 3749925,
                "timestamp_ms": 1601123487000000
            }, {
                "value": "delivered",
                "messageId": 63780158,
                "contactId": 3749925,
                "timestamp_ms": 1601123487000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1177173,
        "cId": "51981388288",
        "fullName": "Jorge Casta\u00f1eda",
        "firstName": "Jorge",
        "lastName": "Casta\u00f1eda",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "PE",
        "tags": ["Blog Updates", "Platform Updates", "Spanish", "Business5K", "360DNew"],
        "createdAt": 1586117623,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 189,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "30747"
        }],
        "assigneeUserId": null,
        "phone": "+51981388288",
        "email": "vendebot.casalima@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601123310,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63779698,
        "contactId": 1177173,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hola Jorge, c\u00f3mo te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601123310,
        "timestamp_ms": 1601123310728658,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63779698,
                "contactId": 1177173,
                "timestamp_ms": 1601123312217123
            }, {
                "value": "sent",
                "messageId": 63779698,
                "contactId": 1177173,
                "timestamp_ms": 1601123312000000
            }, {
                "value": "delivered",
                "messageId": 63779698,
                "contactId": 1177173,
                "timestamp_ms": 1601123314000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3761066,
        "cId": "85293571338",
        "fullName": "Ed",
        "firstName": "Ed",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "HK",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1601095271,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 25,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+85293571338",
        "email": "info@kidi-ed.com",
        "pendingSince": null,
        "lastInteraction": 1601097297,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63715744,
        "contactId": 3761066,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "The app notifications follow the same rules as the email notifications, please check the notifications settings in your profile.\n\nIf a user is inactive, we notify to all notification locations (notification center, email, and app). If a user is active, we avoid sending emails or push notification and use the notification center only.\n\nBeing active means that the user has done something (moved the mouse, clicked a button, typed something) in app.respond.io within the last 30 seconds.\n\nhttps:\/\/docs.respond.io\/notifications#email-notification"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601097297,
        "timestamp_ms": 1601097297091630,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63715744,
                "contactId": 3761066,
                "timestamp_ms": 1601097299071899
            }, {
                "value": "sent",
                "messageId": 63715744,
                "contactId": 3761066,
                "timestamp_ms": 1601097299000000
            }, {
                "value": "delivered",
                "messageId": 63715744,
                "contactId": 3761066,
                "timestamp_ms": 1601097300000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3759027,
        "cId": "573206804624",
        "fullName": "Heisi",
        "firstName": "Heisi",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CO",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601081575,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 63,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51213"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "View name doesn't change when using Google translate"
        }],
        "assigneeUserId": null,
        "phone": "+573206804624",
        "email": "heisemberglandaeta5@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601085194,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63680058,
        "contactId": 3759027,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Perfecto much\u00edsimas gracias",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601085194,
        "timestamp_ms": 1601085194000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3748511,
        "cId": "6289676927543",
        "fullName": "Rezza",
        "firstName": "Rezza",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "ID",
        "tags": ["WhatsApp CRM", "Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601039353,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 31,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+6289676927543",
        "email": "triadi.cahyana@live.gunadarma.ac.id",
        "pendingSince": null,
        "lastInteraction": 1601081143,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63665182,
        "contactId": 3748511,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We have created a quick comparison between WhatsApp Providers here:\nhttps:\/\/hi.switchy.io\/1OUs"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601081143,
        "timestamp_ms": 1601081143751770,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63665182,
                "contactId": 3748511,
                "timestamp_ms": 1601081145052824
            }, {
                "value": "sent",
                "messageId": 63665182,
                "contactId": 3748511,
                "timestamp_ms": 1601081144000000
            }, {
                "value": "delivered",
                "messageId": 63665182,
                "contactId": 3748511,
                "timestamp_ms": 1601081145000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3747698,
        "cId": "3354181537998912",
        "fullName": "Sudel Garg",
        "firstName": "Sudel",
        "lastName": "Garg",
        "profilePic": "\/image\/contact\/render\/3747698.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601035302,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 30,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601079260,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63658435,
        "contactId": 3747698,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601079260,
        "timestamp_ms": 1601079260916494,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63658435,
                "contactId": 3747698,
                "timestamp_ms": 1601079261785046
            }, {
                "value": "delivered",
                "messageId": 63658435,
                "contactId": 3747698,
                "timestamp_ms": 1601079263532000
            }, {
                "value": "read",
                "messageId": 63658435,
                "contactId": 3747698,
                "timestamp_ms": 1601083941942000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3750550,
        "cId": "2348163304469",
        "fullName": "Deright Events Limited",
        "firstName": "Deright Events",
        "lastName": "Limited",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "NG",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601047192,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 14,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs api"
        }],
        "assigneeUserId": null,
        "phone": "+2348163304469",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601076091,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63644302,
        "contactId": 3750550,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "To connect a Facebook channel you need to have Admin privileges for that page"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601076091,
        "timestamp_ms": 1601076091791847,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63644302,
                "contactId": 3750550,
                "timestamp_ms": 1601076092902176
            }, {
                "value": "sent",
                "messageId": 63644302,
                "contactId": 3750550,
                "timestamp_ms": 1601076092000000
            }, {
                "value": "delivered",
                "messageId": 63644302,
                "contactId": 3750550,
                "timestamp_ms": 1601298134000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3756686,
        "cId": "100892128450945",
        "fullName": "Guest 8535",
        "firstName": "Guest",
        "lastName": "8535",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=51zPr2bjF44AX-NafqT&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=31fa49831d714af16b68252726f62105&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601069019,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "oscar.pachon@elsconsultores.com.co",
        "pendingSince": null,
        "lastInteraction": 1601075147,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63640103,
        "contactId": 3756686,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Tienes una cuenta de WhatsApp Business API?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601075147,
        "timestamp_ms": 1601075147645502,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63640103,
                "contactId": 3756686,
                "timestamp_ms": 1601075148282320
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3752187,
        "cId": "f142f415-50c5-42b3-9072-b776a44f9d1b",
        "fullName": "MICHAEL STANTON",
        "firstName": "MICHAEL",
        "lastName": "STANTON",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601052462,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "ITS.MIKE.STANTON@GMAIL.COM",
        "pendingSince": null,
        "lastInteraction": 1601052532,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63508422,
        "contactId": 3752187,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601052532,
        "timestamp_ms": 1601052532461277,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63508422,
                "contactId": 3752187,
                "timestamp_ms": 1601052532489509,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1623418,
        "cId": "170883419",
        "fullName": "Farid Meisa",
        "firstName": "Farid",
        "lastName": "Meisa",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Blog Updates", "Platform Updates", "Business30K"],
        "createdAt": 1589942151,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 157,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Wearmoura"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "38799, 50427"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "inthepotbeauty@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601052497,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63508179,
        "contactId": 1623418,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You can use our app in your phone as well, this way you don't need to ask someone else to stop the survey"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601052497,
        "timestamp_ms": 1601052497275301,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63508179,
                "contactId": 1623418,
                "timestamp_ms": 1601052498259467
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3748456,
        "cId": "6281385985558",
        "fullName": "Silfi Mardalisa",
        "firstName": "Silfi",
        "lastName": "Mardalisa",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "ID",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601039104,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": "+6281385985558",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601049515,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63486444,
        "contactId": 3748456,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Silfi , could you confirm the email address linked to your respond.io account?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601049515,
        "timestamp_ms": 1601049515183376,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63486444,
                "contactId": 3748456,
                "timestamp_ms": 1601049518657662
            }, {
                "value": "delivered",
                "messageId": 63486444,
                "contactId": 3748456,
                "timestamp_ms": 1601049518000000
            }, {
                "value": "sent",
                "messageId": 63486444,
                "contactId": 3748456,
                "timestamp_ms": 1601049516000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3749108,
        "cId": "c957368e-b9af-49fd-93fb-4bb9b1c6e729",
        "fullName": "arup kumar",
        "firstName": "arup",
        "lastName": "kumar",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601041946,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ar07@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601042022,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63438688,
        "contactId": 3749108,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601042022,
        "timestamp_ms": 1601042022871645,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63438688,
                "contactId": 3749108,
                "timestamp_ms": 1601042022904568
            }, {
                "value": "delivered",
                "messageId": 63438688,
                "contactId": 3749108,
                "timestamp_ms": 1601042023154597
            }, {
                "value": "read",
                "messageId": 63438688,
                "contactId": 3749108,
                "timestamp_ms": 1601042030336752
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 962454,
        "cId": "74395417-e434-498d-a98c-984cf24f739c",
        "fullName": "Habeel Mazhar",
        "firstName": "Habeel",
        "lastName": "Mazhar",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Blog Updates", "Platform Updates", "Partnerships", "WhatsApp CRM"],
        "createdAt": 1583228511,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 132,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "habeel@rocketbots.io",
        "pendingSince": null,
        "lastInteraction": 1601033862,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63406207,
        "contactId": 962454,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "Here is some basic info about WhatsApp",
            "replies": ["App vs API", "Get API Account", "Connect API Account", "Back"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1601033862,
        "timestamp_ms": 1601033862579168,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63406207,
                "contactId": 962454,
                "timestamp_ms": 1601033862641273
            }, {
                "value": "delivered",
                "messageId": 63406207,
                "contactId": 962454,
                "timestamp_ms": 1601033862709783
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3084022,
        "cId": "40b8ff76-1f1d-4115-9421-dc61b40c28f6",
        "fullName": "Abu Khurshid",
        "firstName": "Abu",
        "lastName": "Khurshid",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "August 2020", "WhatsApp CRM"],
        "createdAt": 1597681975,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 75,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Connect API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "khanabubakar@live.com",
        "pendingSince": null,
        "lastInteraction": 1601032675,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63402703,
        "contactId": 3084022,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601032675,
        "timestamp_ms": 1601032675098266,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63402703,
                "contactId": 3084022,
                "timestamp_ms": 1601032675143315,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1188738,
        "cId": "2fa2fe4a-e63d-4b74-80fa-7d0fa2882261",
        "fullName": "Abu Bakar Khurshid",
        "firstName": "Abu Bakar",
        "lastName": "Khurshid",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Blog Updates", "Platform Updates"],
        "createdAt": 1586252042,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 44,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "abu@rocketbots.io",
        "pendingSince": null,
        "lastInteraction": 1601032652,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63402648,
        "contactId": 1188738,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601032652,
        "timestamp_ms": 1601032652384692,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63402648,
                "contactId": 1188738,
                "timestamp_ms": 1601032652426790
            }, {
                "value": "delivered",
                "messageId": 63402648,
                "contactId": 1188738,
                "timestamp_ms": 1601032652537942
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3747169,
        "cId": "109787787549042",
        "fullName": "Guest 6384",
        "firstName": "Guest",
        "lastName": "6384",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX9U0K9-&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=4725af1de45a62f81046c6ab1517345e&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601031548,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601031623,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63399637,
        "contactId": 3747169,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601031623,
        "timestamp_ms": 1601031623803834,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63399637,
                "contactId": 3747169,
                "timestamp_ms": 1601031624320596
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3747046,
        "cId": "3316495048386401",
        "fullName": "Henry Lo",
        "firstName": "Henry",
        "lastName": "Lo",
        "profilePic": "\/image\/contact\/render\/3747046.jpg",
        "gender": "male",
        "locale": "zh_TW",
        "countryCode": "TW",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020", "Business5K"],
        "createdAt": 1601030531,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 16,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "6016"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "henrycwlo@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601030667,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63396656,
        "contactId": 3747046,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "please attend my question",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601030667,
        "timestamp_ms": 1601030667117000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3747032,
        "cId": "f105ac70-fc82-46ef-a7a5-826ae1d637cb",
        "fullName": "Henry Lo",
        "firstName": "Henry",
        "lastName": "Lo",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "zh_TW",
        "countryCode": "TW",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601030407,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "henrycwlo@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601030507,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63396195,
        "contactId": 3747032,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Any production support after office hour?",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601030507,
        "timestamp_ms": 1601030507150806,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1243178,
        "cId": "f5a64c42-7843-469e-b841-620c3959eb62",
        "fullName": "A A",
        "firstName": "A",
        "lastName": "A",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Blog Updates", "Platform Updates", "Tag100", "Partnerships"],
        "createdAt": 1586889319,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 25,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Partnerships"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "abc@mail.com",
        "pendingSince": null,
        "lastInteraction": 1601030005,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63395043,
        "contactId": 1243178,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1601030005,
        "timestamp_ms": 1601030005360140,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63395043,
                "contactId": 1243178,
                "timestamp_ms": 1601030005394642
            }, {
                "value": "delivered",
                "messageId": 63395043,
                "contactId": 1243178,
                "timestamp_ms": 1601030005718513
            }, {
                "value": "read",
                "messageId": 63395043,
                "contactId": 1243178,
                "timestamp_ms": 1601030022957174
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3746411,
        "cId": "1024114020",
        "fullName": "Sunny",
        "firstName": "Sunny",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/3746411.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1601025330,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 3,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601026043,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63383704,
        "contactId": 3746411,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601026043,
        "timestamp_ms": 1601026043548461,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63383704,
                "contactId": 3746411,
                "timestamp_ms": 1601026044440659
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 737948,
        "cId": "Uc0b6b94a6a388678658ebbadfc859f93",
        "fullName": "Ali Malik",
        "firstName": "Ali Malik",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/737948.jpg",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates"],
        "createdAt": 1578795911,
        "channel": {
            "id": 5097,
            "name": "Rocketbots Line",
            "source": "line"
        },
        "channelId": 5097,
        "channelName": "Rocketbots Line (line)",
        "channelSource": "line",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 48,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Ask A Question"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601021507,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63370690,
        "contactId": 737948,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Test"
        }],
        "senderId": 80,
        "sender": "Ali Malik",
        "timestamp": 1601021507,
        "timestamp_ms": 1601021507285423,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63370690,
                "contactId": 737948,
                "timestamp_ms": 1601021507624590
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1142433,
        "cId": "60163254202",
        "fullName": "Bernardo Gonzalez",
        "firstName": "Bernardo",
        "lastName": "Gonzalez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Blog Updates", "Platform Updates", "BernardoGA"],
        "createdAt": 1585805351,
        "channel": {
            "id": 34437,
            "name": "WhatsApp (MessageBird)",
            "source": "message_bird_whatsapp"
        },
        "channelId": 34437,
        "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)",
        "channelSource": "message_bird_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 52,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Ask A Question"
        }],
        "assigneeUserId": null,
        "phone": "+60163254202",
        "email": "bernardo@respond.io",
        "pendingSince": null,
        "lastInteraction": 1601021285,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63370009,
        "contactId": 1142433,
        "type": "outgoing",
        "message": [{
            "type": "attachment",
            "file": {
                "type": "image",
                "url": "message_bird_whatsapp\/34437\/1142433\/891b8a2b05ea8223746a61cb8100282b\/iphone5.jpg"
            },
            "hasPendingAttachment": false
        }],
        "senderId": null,
        "sender": "WhatsApp Echo",
        "timestamp": 1601021285,
        "timestamp_ms": 1601021285000000,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63370009,
                "contactId": 1142433,
                "timestamp_ms": 1601021286605476
            }, {
                "value": "failed",
                "messageId": 63370009,
                "contactId": 1142433,
                "timestamp_ms": 1601021285000000,
                "error": "Message failed to send because more than 24 hours have passed since the customer last replied to this number. Use a message template to respond."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3694475,
        "cId": "96599198990",
        "fullName": "Ramez Basmaji",
        "firstName": "Ramez",
        "lastName": "Basmaji",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "KW",
        "tags": ["Partnerships", "Platform Updates", "Sept 2020"],
        "createdAt": 1600772771,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 85,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Reseller Program"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+96599198990",
        "email": "Basmajiramez@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1601018586,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63361878,
        "contactId": 3694475,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We can hear you"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601018586,
        "timestamp_ms": 1601018586886142,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63361878,
                "contactId": 3694475,
                "timestamp_ms": 1601018588054666
            }, {
                "value": "read",
                "messageId": 63361878,
                "contactId": 3694475,
                "timestamp_ms": 1601018588000000
            }, {
                "value": "sent",
                "messageId": 63361878,
                "contactId": 3694475,
                "timestamp_ms": 1601018587000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3745372,
        "cId": "919884430210",
        "fullName": "Goutham Rukmasah",
        "firstName": "Goutham",
        "lastName": "Rukmasah",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1601015878,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 55,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+919884430210",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601018568,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63361826,
        "contactId": 3745372,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "My pleasure"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601018568,
        "timestamp_ms": 1601018568989789,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63361826,
                "contactId": 3745372,
                "timestamp_ms": 1601018570316441
            }, {
                "value": "sent",
                "messageId": 63361826,
                "contactId": 3745372,
                "timestamp_ms": 1601018570000000
            }, {
                "value": "delivered",
                "messageId": 63361826,
                "contactId": 3745372,
                "timestamp_ms": 1601018570000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3745270,
        "cId": "60189889925",
        "fullName": "S. J. Law",
        "firstName": "S. J.",
        "lastName": "Law",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MY",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1601015087,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 27,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+60189889925",
        "email": "siongjin.law@innity.com",
        "pendingSince": null,
        "lastInteraction": 1601017333,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63357685,
        "contactId": 3745270,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "ok thx",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601017333,
        "timestamp_ms": 1601017333000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3609160,
        "cId": "3171530059628137",
        "fullName": "Angel Chee",
        "firstName": "Angel",
        "lastName": "Chee",
        "profilePic": "\/image\/contact\/render\/3609160.jpg",
        "gender": "female",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["WhatsApp CRM", "Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600327080,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 306,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "13732"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "angeline.chee@innity.com",
        "pendingSince": null,
        "lastInteraction": 1601016938,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63356340,
        "contactId": 3609160,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We have now made S. J. Law an Admin"
        }],
        "senderId": 1796,
        "sender": "Iaroslav Kudritskiy",
        "timestamp": 1601016938,
        "timestamp_ms": 1601016938286063,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63356340,
                "contactId": 3609160,
                "timestamp_ms": 1601016942171427
            }, {
                "value": "read",
                "messageId": 63356340,
                "contactId": 3609160,
                "timestamp_ms": 1601017443838000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3728467,
        "cId": "51994567802",
        "fullName": "Jose Rosas",
        "firstName": "Jose",
        "lastName": "Rosas",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "PE",
        "tags": ["Partnerships", "Sept 2020", "Blog Updates", "Platform Updates", "Spanish"],
        "createdAt": 1600932197,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 107,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Reseller Program"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "GRUPO PARACAS"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "iFrame error: Your session has expired. Reloading"
        }],
        "assigneeUserId": null,
        "phone": "+51994567802",
        "email": "jose@grupoparacas.com",
        "pendingSince": null,
        "lastInteraction": 1601012670,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63344110,
        "contactId": 3728467,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Dice Amlo que te va a traer de Malasia... abrazo!",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1601012670,
        "timestamp_ms": 1601012670000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3744736,
        "cId": "ykgREaJn56iWK8Bhjpl74g==",
        "fullName": "\u0412\u043b\u0430\u0434\u0438\u043c\u0438\u0440",
        "firstName": "\u0412\u043b\u0430\u0434\u0438\u043c\u0438\u0440",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/3744736.jpg",
        "gender": "N\/A",
        "locale": "RU-RU_RU",
        "countryCode": "RU",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1601010409,
        "channel": {
            "id": 38823,
            "name": "Respond.io Viber",
            "source": "viber"
        },
        "channelId": 38823,
        "channelName": "Respond.io Viber (viber)",
        "channelSource": "viber",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601010534,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63338729,
        "contactId": 3744736,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601010534,
        "timestamp_ms": 1601010534479735,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63338729,
                "contactId": 3744736,
                "timestamp_ms": 1601010535417832
            }, {
                "value": "delivered",
                "messageId": 63338729,
                "contactId": 3744736,
                "timestamp_ms": 1601010535756000
            }, {
                "value": "read",
                "messageId": 63338729,
                "contactId": 3744736,
                "timestamp_ms": 1601017529630000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1092472,
        "cId": "10656695",
        "fullName": "Christian Vorbeck",
        "firstName": "Christian",
        "lastName": "Vorbeck",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Reseller", "Spanish"],
        "createdAt": 1585317243,
        "channel": {
            "id": 981,
            "name": "Rocketbots Telegram",
            "source": "telegram"
        },
        "channelId": 981,
        "channelName": "Rocketbots Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 722,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Reseller"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Mobile Web: Unable to list all the spaces"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "829"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "cvorbeck@ecuabots.com",
        "pendingSince": null,
        "lastInteraction": 1601007658,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63330429,
        "contactId": 1092472,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "\ud83d\udc4d"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601007658,
        "timestamp_ms": 1601007658349112,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63330429,
                "contactId": 1092472,
                "timestamp_ms": 1601007659204889
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2973676,
        "cId": "3068636799920190",
        "fullName": "Aastha Jaiswal",
        "firstName": "Aastha",
        "lastName": "Jaiswal",
        "profilePic": "\/image\/contact\/render\/2973676.jpg",
        "gender": "female",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Business15K", "Blog Updates"],
        "createdAt": 1597115550,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 56,
        "fields": [{
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "31231"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "aastha@apna.co",
        "pendingSince": null,
        "lastInteraction": 1601002603,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63315518,
        "contactId": 2973676,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Great! \ud83d\udc4d"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1601002603,
        "timestamp_ms": 1601002603655582,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63315518,
                "contactId": 2973676,
                "timestamp_ms": 1601002604133178
            }, {
                "value": "delivered",
                "messageId": 63315518,
                "contactId": 2973676,
                "timestamp_ms": 1601002604495000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3732840,
        "cId": "3282329678511600",
        "fullName": "Jia Liang",
        "firstName": "Jia",
        "lastName": "Liang",
        "profilePic": "\/image\/contact\/render\/3732840.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600958741,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 26,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601001711,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63312637,
        "contactId": 3732840,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any other questions or need further assistance"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601001711,
        "timestamp_ms": 1601001711150504,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63312637,
                "contactId": 3732840,
                "timestamp_ms": 1601001711713444
            }, {
                "value": "delivered",
                "messageId": 63312637,
                "contactId": 3732840,
                "timestamp_ms": 1601001712457000
            }, {
                "value": "read",
                "messageId": 63312637,
                "contactId": 3732840,
                "timestamp_ms": 1601026771976000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3735218,
        "cId": "1268370421",
        "fullName": "Narendra Singh",
        "firstName": "Narendra",
        "lastName": "Singh",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600966551,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 15,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601000349,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63308260,
        "contactId": 3735218,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey Narendra, we're back~ Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601000349,
        "timestamp_ms": 1601000349105765,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63308260,
                "contactId": 3735218,
                "timestamp_ms": 1601000350018315
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3737968,
        "cId": "3307267062700914",
        "fullName": "Murilo Ari",
        "firstName": "Murilo",
        "lastName": "Ari",
        "profilePic": "\/image\/contact\/render\/3737968.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600975661,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 35,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601000293,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63308047,
        "contactId": 3737968,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi Murilo, morning~ Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601000293,
        "timestamp_ms": 1601000293394823,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63308047,
                "contactId": 3737968,
                "timestamp_ms": 1601000294004939
            }, {
                "value": "delivered",
                "messageId": 63308047,
                "contactId": 3737968,
                "timestamp_ms": 1601035519881000
            }, {
                "value": "read",
                "messageId": 63308047,
                "contactId": 3737968,
                "timestamp_ms": 1601035531207000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3739224,
        "cId": "3397231080366428",
        "fullName": "Ercan Cendek",
        "firstName": "Ercan",
        "lastName": "Cendek",
        "profilePic": "\/image\/contact\/render\/3739224.jpg",
        "gender": "male",
        "locale": "tr_TR",
        "countryCode": "TR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600980842,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1601000227,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63307838,
        "contactId": 3739224,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey Ercan. We're back~ Do you still need any assistance with the platform or channels?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1601000227,
        "timestamp_ms": 1601000227183422,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63307838,
                "contactId": 3739224,
                "timestamp_ms": 1601000227554697,
                "error": "Facebook Messenger: This person isn't available right now."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3739325,
        "cId": "573008817861",
        "fullName": "Paula Paredes",
        "firstName": "Paula",
        "lastName": "Paredes",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CO",
        "tags": ["Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600981341,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 6,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+573008817861",
        "email": "paulajuliethparedesangel@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600998719,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63302846,
        "contactId": 3739325,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "C\u00f3mo te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600998719,
        "timestamp_ms": 1600998719862158,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63302846,
                "contactId": 3739325,
                "timestamp_ms": 1600998721291494
            }, {
                "value": "sent",
                "messageId": 63302846,
                "contactId": 3739325,
                "timestamp_ms": 1600998721000000
            }, {
                "value": "delivered",
                "messageId": 63302846,
                "contactId": 3739325,
                "timestamp_ms": 1600999396000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3739313,
        "cId": "5a0cb128-32b5-4b71-bbb5-6a44cee5d7ea",
        "fullName": "Paula Paredes",
        "firstName": "Paula ",
        "lastName": "Paredes",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_AR",
        "countryCode": "AR",
        "tags": ["Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600981247,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 7,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+573008817861",
        "email": "paulajuliethparedesangel@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600981319,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63223758,
        "contactId": 3739313,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600981319,
        "timestamp_ms": 1600981319279186,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63223758,
                "contactId": 3739313,
                "timestamp_ms": 1600981319319105
            }, {
                "value": "read",
                "messageId": 63223758,
                "contactId": 3739313,
                "timestamp_ms": 1600981320460613
            }, {
                "value": "delivered",
                "messageId": 63223758,
                "contactId": 3739313,
                "timestamp_ms": 1600981320461809
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3738111,
        "cId": "8b670580-5126-40ab-9d68-6e8d2f2a2b0b",
        "fullName": "m'1234 '123445",
        "firstName": "m'1234",
        "lastName": "'123445",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "pt_BR",
        "countryCode": "BR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600976201,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 24,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Connect API Account"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "murilo.ari2018@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600976271,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63194135,
        "contactId": 3738111,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600976271,
        "timestamp_ms": 1600976271774184,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63194135,
                "contactId": 3738111,
                "timestamp_ms": 1600976271809902
            }, {
                "value": "read",
                "messageId": 63194135,
                "contactId": 3738111,
                "timestamp_ms": 1600976273456810
            }, {
                "value": "delivered",
                "messageId": 63194135,
                "contactId": 3738111,
                "timestamp_ms": 1600976273462544
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3736047,
        "cId": "7c94cbdc-3cb3-4000-a1f0-3c2bb2c9b240",
        "fullName": "Luis c",
        "firstName": "Luis",
        "lastName": "c",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600969060,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 15,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "App vs API"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "lui_alv@hotmail.com",
        "pendingSince": null,
        "lastInteraction": 1600969130,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63147443,
        "contactId": 3736047,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600969130,
        "timestamp_ms": 1600969130313641,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63147443,
                "contactId": 3736047,
                "timestamp_ms": 1600969130352572
            }, {
                "value": "delivered",
                "messageId": 63147443,
                "contactId": 3736047,
                "timestamp_ms": 1600969131027226
            }, {
                "value": "read",
                "messageId": 63147443,
                "contactId": 3736047,
                "timestamp_ms": 1600969136635691
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3734198,
        "cId": "270319f8-845a-4c3a-a1c8-0ec5dd06ae98",
        "fullName": "Mohamed Gouda",
        "firstName": "Mohamed",
        "lastName": "Gouda",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600963128,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "Mohamed_mostafa@outlook.com",
        "pendingSince": null,
        "lastInteraction": 1600963288,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63105420,
        "contactId": 3734198,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "I want to use the service to auto reply to my clients 9n face book I tried it and its really amazing but just i want to know what means by max 100 contact on the free plan",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600963288,
        "timestamp_ms": 1600963288056727,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3483403,
        "cId": "573183507673",
        "fullName": "Christian Arenas",
        "firstName": "Christian",
        "lastName": "Arenas",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CO",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1599660195,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 67,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+573183507673",
        "email": "horno@efraincasadepan.com",
        "pendingSince": null,
        "lastInteraction": 1600958381,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63070749,
        "contactId": 3483403,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "thanks",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600958381,
        "timestamp_ms": 1600958381000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3554162,
        "cId": "6738679084",
        "fullName": "Davidzulkane",
        "firstName": "Davidzulkane",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "BN",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1600061614,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 78,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": "+6738679084",
        "email": "Zulkanedavid@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600947138,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63018449,
        "contactId": 3554162,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600947138,
        "timestamp_ms": 1600947138303428,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 63018449,
                "contactId": 3554162,
                "timestamp_ms": 1600947139791637
            }, {
                "value": "sent",
                "messageId": 63018449,
                "contactId": 3554162,
                "timestamp_ms": 1600947139000000
            }, {
                "value": "delivered",
                "messageId": 63018449,
                "contactId": 3554162,
                "timestamp_ms": 1600947140000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3729958,
        "cId": "101822778354637",
        "fullName": "Guest 4753",
        "firstName": "Guest",
        "lastName": "4753",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-sin6-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX9U0K9-&_nc_ht=scontent-sin6-2.xx&_nc_tp=27&oh=4725af1de45a62f81046c6ab1517345e&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600946300,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "gary@entigritystaff.com",
        "pendingSince": null,
        "lastInteraction": 1600946372,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63016438,
        "contactId": 3729958,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600946372,
        "timestamp_ms": 1600946372731023,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 63016438,
                "contactId": 3729958,
                "timestamp_ms": 1600946373238785
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3729613,
        "cId": "08ad418f-6622-478c-b570-4802abe3bd74",
        "fullName": "Arnold Roa Roa",
        "firstName": "Arnold Roa",
        "lastName": "Roa",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_US",
        "countryCode": "US",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600943640,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "manolet@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600943713,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63010048,
        "contactId": 3729613,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600943713,
        "timestamp_ms": 1600943713031834,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 63010048,
                "contactId": 3729613,
                "timestamp_ms": 1600943713067210,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3729186,
        "cId": "101389085065140",
        "fullName": "Guest 7509",
        "firstName": "Guest",
        "lastName": "7509",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-1.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX-iViI_&_nc_ht=scontent-xsp1-1.xx&_nc_tp=27&oh=4164101ae2b3f93585eaa1077f27a497&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600939228,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 23,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "info@asianbet777.com",
        "pendingSince": null,
        "lastInteraction": 1600941467,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 63004573,
        "contactId": 3729186,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "okay thanks",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600941467,
        "timestamp_ms": 1600941467783000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3728066,
        "cId": "3288983037822304",
        "fullName": "Array Wong",
        "firstName": "Array",
        "lastName": "Wong",
        "profilePic": "\/image\/contact\/render\/3728066.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1600929450,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 59,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51107"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "arraywong@ecosa.com.hk",
        "pendingSince": null,
        "lastInteraction": 1600935474,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62990306,
        "contactId": 3728066,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "As we do have customers that would like to use us as their main support CRM software"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600935474,
        "timestamp_ms": 1600935474238611,
        "__meta": {
            "status": [{
                "value": "delivered",
                "messageId": 62990306,
                "contactId": 3728066,
                "timestamp_ms": 1600935474814000
            }, {
                "value": "sent",
                "messageId": 62990306,
                "contactId": 3728066,
                "timestamp_ms": 1600935474687853
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719235,
        "cId": "966503193405",
        "fullName": "Ahamed Kaize",
        "firstName": "Ahamed",
        "lastName": "Kaize",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "SA",
        "tags": ["Partnerships", "Platform Updates", "Sept 2020", "Sales"],
        "createdAt": 1600882548,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 94,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": "+966503193405",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600934413,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62987406,
        "contactId": 3719235,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Ok thanks",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600934413,
        "timestamp_ms": 1600934413000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 971716,
        "cId": "5214423784895",
        "fullName": "Bernardo Gonzalez ",
        "firstName": "Bernardo Gonzalez",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MX",
        "tags": ["Blog Updates", "Platform Updates", "Broadcast Test", "BernardoGA"],
        "createdAt": 1583385306,
        "channel": {
            "id": 34437,
            "name": "WhatsApp (MessageBird)",
            "source": "message_bird_whatsapp"
        },
        "channelId": 34437,
        "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)",
        "channelSource": "message_bird_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 32,
        "fields": [{
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Reseller: Contact limit do not lock the contact out of the total limit"
        }],
        "assigneeUserId": null,
        "phone": "+5214423784895",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600929706,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62969690,
        "contactId": 971716,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "asf"
        }],
        "senderId": null,
        "sender": "WhatsApp Echo",
        "timestamp": 1600929706,
        "timestamp_ms": 1600929706000000,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62969690,
                "contactId": 971716,
                "timestamp_ms": 1600929708271438
            }, {
                "value": "sent",
                "messageId": 62969690,
                "contactId": 971716,
                "timestamp_ms": 1600929706000000
            }, {
                "value": "delivered",
                "messageId": 62969690,
                "contactId": 971716,
                "timestamp_ms": 1600929706000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1971963,
        "cId": "3059209157493257",
        "fullName": "Nicol\u00e1s Rold\u00e1n Fajardo",
        "firstName": "Nicol\u00e1s",
        "lastName": "Rold\u00e1n Fajardo",
        "profilePic": "\/image\/contact\/render\/1971963.jpg",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Blog Updates", "Platform Updates", "Platform Support"],
        "createdAt": 1592000406,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "nicolas.roldan@workr.com.co",
        "pendingSince": null,
        "lastInteraction": 1600925153,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62954724,
        "contactId": 1971963,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "You can follow the instructions in this page to request a file:\nhttps:\/\/towardsdatascience.com\/add-image-recognition-to-your-chatbot-with-google-dialogflow-and-vision-api-fd45cd0bdd45\n\nIn that scenario they are also using Vision API, but I guess the intent and parameter settings should work on a similar way\nBut I haven't tested"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600925153,
        "timestamp_ms": 1600925153586578,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62954724,
                "contactId": 1971963,
                "timestamp_ms": 1600925154220979
            }, {
                "value": "read",
                "messageId": 62954724,
                "contactId": 1971963,
                "timestamp_ms": 1600929972329000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2357586,
        "cId": "4199848503421262",
        "fullName": "Alicia Hew",
        "firstName": "Alicia",
        "lastName": "Hew",
        "profilePic": "\/image\/contact\/render\/2357586.jpg",
        "gender": "female",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Sales", "Blog Updates", "Platform Updates", "Sept 2020"],
        "createdAt": 1594054048,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 134,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "www.ghl.com"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "aliciahew@ghl.com",
        "pendingSince": null,
        "lastInteraction": 1600924712,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62953427,
        "contactId": 2357586,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Ok",
            "platform": "facebook"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600924712,
        "timestamp_ms": 1600924712789000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 2454167,
        "cId": "50577934623",
        "fullName": "Jackzeel Garc\u00eda",
        "firstName": "Jackzeel",
        "lastName": "Garc\u00eda",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "NI",
        "tags": ["Platform Support", "Blog Updates", "Platform Updates", "Spanish", "Business5K"],
        "createdAt": 1594525728,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 238,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "Customer"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": "fssac.ni@gmail.com"
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Farmacia San Sebastian"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "45405"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "When searching on Messages Module, the new incoming conversation will appear in the list even though the search term are not met."
        }],
        "assigneeUserId": null,
        "phone": "+50577934623",
        "email": "zadirg95@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600923994,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62951267,
        "contactId": 2454167,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "muchas gracias",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600923994,
        "timestamp_ms": 1600923994000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3726502,
        "cId": "573205340351",
        "fullName": "Felipe B",
        "firstName": "Felipe",
        "lastName": "B",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CO",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600918283,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 20,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+573205340351",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600919523,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62936259,
        "contactId": 3726502,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "No tenemos la opci\u00f3n para visualizar las conversaciones en un embudo a\u00fan \nhttps:\/\/roadmap.respond.io\/feature-request\/p\/pipeline-and-stages\n\nSin embargo, puede utilizar etiquetas y crear vistas en base a esas etiquetas para mostrarte contactos en cada estado"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600919523,
        "timestamp_ms": 1600919523725373,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62936259,
                "contactId": 3726502,
                "timestamp_ms": 1600919525135282
            }, {
                "value": "sent",
                "messageId": 62936259,
                "contactId": 3726502,
                "timestamp_ms": 1600919525000000
            }, {
                "value": "delivered",
                "messageId": 62936259,
                "contactId": 3726502,
                "timestamp_ms": 1600919525000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3726117,
        "cId": "584143385128",
        "fullName": "Ricardo Bracho",
        "firstName": "Ricardo",
        "lastName": "Bracho",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "VE",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600916157,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 28,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }, {
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "51088"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "+584143385128",
        "email": "ricardobracho@multitel.com.ve",
        "pendingSince": null,
        "lastInteraction": 1600917538,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62929648,
        "contactId": 3726117,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "\ud83d\ude00",
            "platform": "360dialog_whatsapp"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600917538,
        "timestamp_ms": 1600917538000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719779,
        "cId": "56946240376",
        "fullName": "la\u00edse mesquita \ud83d\udc71\ud83c\udffb\u200d\u2640\ufe0f\u2728",
        "firstName": "la\u00edse mesquita",
        "lastName": "\ud83d\udc71\ud83c\udffb\u200d\u2640\ufe0f\u2728",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "CL",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600884215,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 29,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": "+56946240376",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600916645,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62926867,
        "contactId": 3719779,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "If you have a WhatsApp Business App account, we can help you to get a WhatsApp Business API account using your same number"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600916645,
        "timestamp_ms": 1600916645024752,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62926867,
                "contactId": 3719779,
                "timestamp_ms": 1600916646144940
            }, {
                "value": "sent",
                "messageId": 62926867,
                "contactId": 3719779,
                "timestamp_ms": 1600916646000000
            }, {
                "value": "delivered",
                "messageId": 62926867,
                "contactId": 3719779,
                "timestamp_ms": 1600916648000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3714707,
        "cId": "113718953818183",
        "fullName": "Guest 3904",
        "firstName": "Guest",
        "lastName": "3904",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-1.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX8QMzli&_nc_ht=scontent-xsp1-1.xx&_nc_tp=27&oh=6ddff6f644341bae17ccd255c1b8c546&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020", "Platform Support"],
        "createdAt": 1600869559,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "abdelhai3102@uorak.com",
        "pendingSince": null,
        "lastInteraction": 1600915672,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62923601,
        "contactId": 3714707,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "WhatsApp Business is actually two products:\n\ud83d\udcf1WhatsApp Business App - for small business\n\u2699\ufe0fWhatsApp Business API - for companies with teams\n\nTo get a WhatsApp Business account with multiple users you will need to:\n(1) Apply for a WhatsApp Business API via WhatsApp Partner\n(2) Connect that account to respond.io\n\nYou can learn about applying for a WhatsApp Business API account here: https:\/\/hi.switchy.io\/1OUs\n\nOr we can help you to apply through a WhatsApp Partner, we are working with 360Dialog: https:\/\/hi.switchy.io\/1Pdd"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600915672,
        "timestamp_ms": 1600915672631050,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62923601,
                "contactId": 3714707,
                "timestamp_ms": 1600915673094502
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719822,
        "cId": "917379888895",
        "fullName": "Shushant Saxena",
        "firstName": "Shushant",
        "lastName": "Saxena",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "IN",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600884313,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 16,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": "+917379888895",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600915409,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62922866,
        "contactId": 3719822,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey Shushant, we're back! Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600915409,
        "timestamp_ms": 1600915409224716,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62922866,
                "contactId": 3719822,
                "timestamp_ms": 1600915410361917
            }, {
                "value": "sent",
                "messageId": 62922866,
                "contactId": 3719822,
                "timestamp_ms": 1600915410000000
            }, {
                "value": "delivered",
                "messageId": 62922866,
                "contactId": 3719822,
                "timestamp_ms": 1600915416000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3725458,
        "cId": "3370834819674937",
        "fullName": "Jorge Otero",
        "firstName": "Jorge",
        "lastName": "Otero",
        "profilePic": "\/image\/contact\/render\/3725458.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600911985,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600913776,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62917782,
        "contactId": 3725458,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey Jorge, do you still need any help with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600913776,
        "timestamp_ms": 1600913776853375,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62917782,
                "contactId": 3725458,
                "timestamp_ms": 1600913777498294
            }, {
                "value": "delivered",
                "messageId": 62917782,
                "contactId": 3725458,
                "timestamp_ms": 1600914032385000
            }, {
                "value": "read",
                "messageId": 62917782,
                "contactId": 3725458,
                "timestamp_ms": 1600917652369000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712691,
        "cId": "524423784895",
        "fullName": "Contact 524423784895",
        "firstName": "Contact 524423784895",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MX",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600859165,
        "channel": {
            "id": 34437,
            "name": "WhatsApp (MessageBird)",
            "source": "message_bird_whatsapp"
        },
        "channelId": 34437,
        "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)",
        "channelSource": "message_bird_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 1,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+524423784895",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600913405,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62916519,
        "contactId": 3712691,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600913405,
        "timestamp_ms": 1600913405803226,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62916519,
                "contactId": 3712691,
                "timestamp_ms": 1600913406726071
            }, {
                "value": "failed",
                "messageId": 62916519,
                "contactId": 3712691,
                "timestamp_ms": 1600913406000000,
                "error": "Message failed to send because more than 24 hours have passed since the customer last replied to this number. Use a message template to respond."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3725417,
        "cId": "9f88f5e3-0a22-4aa4-8c34-a3dfa9bedb17",
        "fullName": "Ricardo Bracho",
        "firstName": "Ricardo",
        "lastName": "Bracho",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600911673,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ricardo.bracho.f@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600911749,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62910864,
        "contactId": 3725417,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600911749,
        "timestamp_ms": 1600911749595343,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911749643495
            }, {
                "value": "read",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911750380574
            }, {
                "value": "delivered",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911750392808
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719963,
        "cId": "c2149c10-5bbb-4e02-bcee-560d0d5b9f94",
        "fullName": "Ricardo Bracho",
        "firstName": "Ricardo",
        "lastName": "Bracho",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600884770,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 13,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ricardobracho@multitel.com.ve",
        "pendingSince": null,
        "lastInteraction": 1600884905,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62787149,
        "contactId": 3719963,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Meanwhile I\u00b4ll be whatching your website",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600884905,
        "timestamp_ms": 1600884905852661,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719273,
        "cId": "eb9f9296-6118-49f1-964b-74cffacee279",
        "fullName": "Michele Gentilini",
        "firstName": "Michele",
        "lastName": "Gentilini ",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600882622,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "michelegentilini01@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600882994,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62773590,
        "contactId": 3719273,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600882994,
        "timestamp_ms": 1600882994678470,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62773590,
                "contactId": 3719273,
                "timestamp_ms": 1600882994722841
            }, {
                "value": "delivered",
                "messageId": 62773590,
                "contactId": 3719273,
                "timestamp_ms": 1600882995635504
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3715017,
        "cId": "984020518",
        "fullName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9",
        "firstName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600870708,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "claudioshadebro@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600875380,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62718179,
        "contactId": 3715017,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Very good \ud83e\udd13",
            "platform": "telegram"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600875380,
        "timestamp_ms": 1600875380000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712811,
        "cId": "3196611460460313",
        "fullName": "Eltenesia Eltenesia",
        "firstName": "Eltenesia",
        "lastName": "Eltenesia",
        "profilePic": "\/image\/contact\/render\/3712811.jpg",
        "gender": "male",
        "locale": "id_ID",
        "countryCode": "ID",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600860148,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600873709,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62706230,
        "contactId": 3712811,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600873709,
        "timestamp_ms": 1600873709683094,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600873710204531
            }, {
                "value": "delivered",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600873765269000
            }, {
                "value": "read",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600874571669000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3714785,
        "cId": "1cf27073-cd39-4a27-a209-19576f1f4e8a",
        "fullName": "Pawan Yadav",
        "firstName": "Pawan",
        "lastName": "Yadav",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600869837,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "kranesh598@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600869910,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62680056,
        "contactId": 3714785,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600869910,
        "timestamp_ms": 1600869910059694,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 62680056,
                "contactId": 3714785,
                "timestamp_ms": 1600869910107842,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3714638,
        "cId": "99b52bb7-936c-4c24-a840-58c9cf697f44",
        "fullName": "Mert Mert",
        "firstName": "Mert",
        "lastName": "Mert",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600869278,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "mrtidaci@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600869352,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62677136,
        "contactId": 3714638,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600869352,
        "timestamp_ms": 1600869352070998,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352120562
            }, {
                "value": "read",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352750690
            }, {
                "value": "delivered",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352752756
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3702345,
        "cId": "e2bf1233-2940-49fc-9430-a14bcf7367b3",
        "fullName": "Daniil Nikolaev",
        "firstName": "Daniil",
        "lastName": "Nikolaev",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600799919,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "progrdude@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600855990,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62629827,
        "contactId": 3702345,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600855990,
        "timestamp_ms": 1600855990437653,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855990470220
            }, {
                "value": "delivered",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855991543215
            }, {
                "value": "read",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855993132849
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712162,
        "cId": "113691807150862",
        "fullName": "Guest 3009",
        "firstName": "Guest",
        "lastName": "3009",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX9U0K9-&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=30d2d44b732dcc8462d7ecc9c3a7a608&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600854255,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 2,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600854259,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62625010,
        "contactId": 3712162,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600854259,
        "timestamp_ms": 1600854259207331,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62625010,
                "contactId": 3712162,
                "timestamp_ms": 1600854259844466
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3707962,
        "cId": "4460650217342090",
        "fullName": "OG Live Channel",
        "firstName": "OG",
        "lastName": "Live Channel",
        "profilePic": "\/image\/contact\/render\/3707962.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1600824297,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Back"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600854222,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62624905,
        "contactId": 3707962,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Sure~"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600854222,
        "timestamp_ms": 1600854222440639,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1600854223090308
            }, {
                "value": "delivered",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1601121060512000
            }, {
                "value": "read",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1601121066801000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3494619,
        "cId": "869b9fa1-c7fd-4bf3-9660-5919b5a568c3",
        "fullName": "Lily Yap",
        "firstName": "Lily ",
        "lastName": "Yap",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1599701831,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 38,
        "fields": [{
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "44750"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "lily@getha.com.my",
        "pendingSince": null,
        "lastInteraction": 1600851822,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62617432,
        "contactId": 3494619,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "no worries ^^"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600851822,
        "timestamp_ms": 1600851822703050,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822740656
            }, {
                "value": "delivered",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822819732
            }, {
                "value": "read",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822817900
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3711212,
        "cId": "1232179755195068416",
        "fullName": "Bernardo Gonzalez ",
        "firstName": "Bernardo Gonzalez",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/http:\/\/abs.twimg.com\/sticky\/default_profile_images\/default_profile.png",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["BernardoGA", "WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600845758,
        "channel": {
            "id": 3650,
            "name": "Rocketbots Twitter",
            "source": "twitter"
        },
        "channelId": 3650,
        "channelName": "Rocketbots Twitter (twitter)",
        "channelSource": "twitter",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600845800,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62597836,
        "contactId": 3711212,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "Here is some basic info about WhatsApp",
            "replies": ["App vs API", "Get API Account", "Connect API Account", "Back"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600845800,
        "timestamp_ms": 1600845800420066,
        "__meta": {
            "status": [{
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845799890000
            }, {
                "value": "sent",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800793886
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800275000
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800652000
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845801398000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1266929,
        "cId": "906001093",
        "fullName": "Bernardo G",
        "firstName": "Bernardo",
        "lastName": "G",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Partnerships", "WhatsApp CRM", "Platform Support", "Sales", "Blog Updates", "Platform Updates", "Partnerships", "WhatsApp CRM", "Platform Support", "Sales", "BernardoGA"],
        "createdAt": 1587104758,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 707,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Bulk tag limited to 25 contacts"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": ""
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Spacespace"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "1322131250",
        "email": "rs@mail.com",
        "pendingSince": null,
        "lastInteraction": 1600836803,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62565855,
        "contactId": 1266929,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "hey"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600836803,
        "timestamp_ms": 1600836803830339,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 62565855,
                "contactId": 1266929,
                "timestamp_ms": 1600836804677629,
                "error": "Telegram: Forbidden: bot was blocked by the user"
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3709601,
        "cId": "cea4c11e-eb54-4b6d-969c-662c81dd64c5",
        "fullName": "Benjamin Lim",
        "firstName": "Benjamin",
        "lastName": "Lim",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600833905,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "axceldigital@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600834834,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62559343,
        "contactId": 3709601,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "No worries. When you're ready to have a call, just message us and I'll send a link over to book it in."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600834834,
        "timestamp_ms": 1600834834497548,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600834837947944
            }, {
                "value": "delivered",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600834838478561
            }, {
                "value": "read",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600853844107521
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3704725,
        "cId": "3483285048399912",
        "fullName": "Victor Daza Rivero",
        "firstName": "Victor",
        "lastName": "Daza Rivero",
        "profilePic": "\/image\/contact\/render\/3704725.jpg",
        "gender": "male",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600808429,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600827435,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62532037,
        "contactId": 3704725,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600827435,
        "timestamp_ms": 1600827435355903,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600827435809923
            }, {
                "value": "delivered",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600827435927000
            }, {
                "value": "read",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600844112251000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3699673,
        "cId": "3272010892847384",
        "fullName": "Lina Rincon",
        "firstName": "Lina",
        "lastName": "Rincon",
        "profilePic": "\/image\/contact\/render\/3699673.jpg",
        "gender": "female",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600791633,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600826035,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62526423,
        "contactId": 3699673,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600826035,
        "timestamp_ms": 1600826035589132,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62526423,
                "contactId": 3699673,
                "timestamp_ms": 1600826036106566
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3696334,
        "cId": "5491139437259",
        "fullName": "Nicol\u00e1s Mat\u00edas P\u00e9rez",
        "firstName": "Nicol\u00e1s Mat\u00edas",
        "lastName": "P\u00e9rez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600781764,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": "+5491139437259",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825937,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62526003,
        "contactId": 3696334,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600825937,
        "timestamp_ms": 1600825937469043,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825938655448
            }, {
                "value": "sent",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825938000000
            }, {
                "value": "delivered",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825939000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3705949,
        "cId": "17862948347",
        "fullName": "Victor Sosa",
        "firstName": "Victor",
        "lastName": "Sosa",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600813626,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": "+17862948347",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825590,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62524475,
        "contactId": 3705949,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600825590,
        "timestamp_ms": 1600825590642024,
        "__meta": {
            "status": [{
                "value": "delivered",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825592000000
            }, {
                "value": "pending",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825594000891
            }, {
                "value": "sent",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825591000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3703114,
        "cId": "3642985232434078",
        "fullName": "John Chaves",
        "firstName": "John",
        "lastName": "Chaves",
        "profilePic": "\/image\/contact\/render\/3703114.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600802557,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 4,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825562,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62524344,
        "contactId": 3703114,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey John~ Let me know if you still need any assistance with the platform or channels."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600825562,
        "timestamp_ms": 1600825562606097,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1600825563205201
            }, {
                "value": "delivered",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1600825563553000
            }, {
                "value": "read",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1601420632245000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712691,
        "cId": "524423784895",
        "fullName": "Contact 524423784895",
        "firstName": "Contact 524423784895",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "MX",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600859165,
        "channel": {
            "id": 34437,
            "name": "WhatsApp (MessageBird)",
            "source": "message_bird_whatsapp"
        },
        "channelId": 34437,
        "channelName": "WhatsApp (MessageBird) (message_bird_whatsapp)",
        "channelSource": "message_bird_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 1,
        "fields": [],
        "assigneeUserId": null,
        "phone": "+524423784895",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600913405,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62916519,
        "contactId": 3712691,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hi"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600913405,
        "timestamp_ms": 1600913405803226,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62916519,
                "contactId": 3712691,
                "timestamp_ms": 1600913406726071
            }, {
                "value": "failed",
                "messageId": 62916519,
                "contactId": 3712691,
                "timestamp_ms": 1600913406000000,
                "error": "Message failed to send because more than 24 hours have passed since the customer last replied to this number. Use a message template to respond."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3725417,
        "cId": "9f88f5e3-0a22-4aa4-8c34-a3dfa9bedb17",
        "fullName": "Ricardo Bracho",
        "firstName": "Ricardo",
        "lastName": "Bracho",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600911673,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 9,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ricardo.bracho.f@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600911749,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62910864,
        "contactId": 3725417,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600911749,
        "timestamp_ms": 1600911749595343,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911749643495
            }, {
                "value": "read",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911750380574
            }, {
                "value": "delivered",
                "messageId": 62910864,
                "contactId": 3725417,
                "timestamp_ms": 1600911750392808
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719963,
        "cId": "c2149c10-5bbb-4e02-bcee-560d0d5b9f94",
        "fullName": "Ricardo Bracho",
        "firstName": "Ricardo",
        "lastName": "Bracho",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600884770,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 13,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "ricardobracho@multitel.com.ve",
        "pendingSince": null,
        "lastInteraction": 1600884905,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62787149,
        "contactId": 3719963,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Meanwhile I\u00b4ll be whatching your website",
            "platform": "webchat"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600884905,
        "timestamp_ms": 1600884905852661,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3719273,
        "cId": "eb9f9296-6118-49f1-964b-74cffacee279",
        "fullName": "Michele Gentilini",
        "firstName": "Michele",
        "lastName": "Gentilini ",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600882622,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "michelegentilini01@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600882994,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62773590,
        "contactId": 3719273,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600882994,
        "timestamp_ms": 1600882994678470,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62773590,
                "contactId": 3719273,
                "timestamp_ms": 1600882994722841
            }, {
                "value": "delivered",
                "messageId": 62773590,
                "contactId": 3719273,
                "timestamp_ms": 1600882995635504
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3715017,
        "cId": "984020518",
        "fullName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9",
        "firstName": "\ud835\uddd8\ud835\uddee\ud835\uddfb\ud835\ude01\ud835\uddf5\ud835\uddee\ud835\uddf9",
        "lastName": "",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600870708,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "claudioshadebro@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600875380,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62718179,
        "contactId": 3715017,
        "type": "incoming",
        "message": [{
            "type": "query",
            "text": "Very good \ud83e\udd13",
            "platform": "telegram"
        }],
        "senderId": null,
        "sender": "Dialogflow",
        "timestamp": 1600875380,
        "timestamp_ms": 1600875380000000,
        "__meta": {
            "status": [],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712811,
        "cId": "3196611460460313",
        "fullName": "Eltenesia Eltenesia",
        "firstName": "Eltenesia",
        "lastName": "Eltenesia",
        "profilePic": "\/image\/contact\/render\/3712811.jpg",
        "gender": "male",
        "locale": "id_ID",
        "countryCode": "ID",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600860148,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600873709,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62706230,
        "contactId": 3712811,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Let me know if you have any questions about the Platform or Channels"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600873709,
        "timestamp_ms": 1600873709683094,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600873710204531
            }, {
                "value": "delivered",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600873765269000
            }, {
                "value": "read",
                "messageId": 62706230,
                "contactId": 3712811,
                "timestamp_ms": 1600874571669000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3714785,
        "cId": "1cf27073-cd39-4a27-a209-19576f1f4e8a",
        "fullName": "Pawan Yadav",
        "firstName": "Pawan",
        "lastName": "Yadav",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Sales", "Platform Updates", "Sept 2020"],
        "createdAt": 1600869837,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Sales"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "kranesh598@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600869910,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62680056,
        "contactId": 3714785,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600869910,
        "timestamp_ms": 1600869910059694,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 62680056,
                "contactId": 3714785,
                "timestamp_ms": 1600869910107842,
                "error": "Webchat: The contact has left the chat and they will not receive this message."
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3714638,
        "cId": "99b52bb7-936c-4c24-a840-58c9cf697f44",
        "fullName": "Mert Mert",
        "firstName": "Mert",
        "lastName": "Mert",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600869278,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "mrtidaci@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600869352,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62677136,
        "contactId": 3714638,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600869352,
        "timestamp_ms": 1600869352070998,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352120562
            }, {
                "value": "read",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352750690
            }, {
                "value": "delivered",
                "messageId": 62677136,
                "contactId": 3714638,
                "timestamp_ms": 1600869352752756
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3702345,
        "cId": "e2bf1233-2940-49fc-9430-a14bcf7367b3",
        "fullName": "Daniil Nikolaev",
        "firstName": "Daniil",
        "lastName": "Nikolaev",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Support", "Platform Updates", "Sept 2020"],
        "createdAt": 1600799919,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 10,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Platform Support"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "progrdude@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600855990,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62629827,
        "contactId": 3702345,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "We are away right now. Our usual service hours are Mon - Fri 10am to 6pm (GMT+8).\n\nPlease leave your questions and we'll get back to you as soon as possible \ud83d\ude09"
        }],
        "senderId": null,
        "sender": "Away Message",
        "timestamp": 1600855990,
        "timestamp_ms": 1600855990437653,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855990470220
            }, {
                "value": "delivered",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855991543215
            }, {
                "value": "read",
                "messageId": 62629827,
                "contactId": 3702345,
                "timestamp_ms": 1600855993132849
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3712162,
        "cId": "113691807150862",
        "fullName": "Guest 3009",
        "firstName": "Guest",
        "lastName": "3009",
        "profilePic": "\/image\/contact\/render\/https:\/\/scontent-xsp1-2.xx.fbcdn.net\/v\/t1.30497-1\/c59.0.200.200a\/p200x200\/85215299_479381239411958_7755129104415850496_n.jpg?_nc_cat=1&_nc_sid=12b3be&_nc_ohc=ZHjQhSFREGIAX9U0K9-&_nc_ht=scontent-xsp1-2.xx&_nc_tp=27&oh=30d2d44b732dcc8462d7ecc9c3a7a608&oe=5F",
        "gender": "male",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600854255,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 2,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600854259,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62625010,
        "contactId": 3712162,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "What can we help with?",
            "replies": ["Sales", "WhatsApp CRM", "Platform Support", "Partnerships"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600854259,
        "timestamp_ms": 1600854259207331,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62625010,
                "contactId": 3712162,
                "timestamp_ms": 1600854259844466
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3707962,
        "cId": "4460650217342090",
        "fullName": "OG Live Channel",
        "firstName": "OG",
        "lastName": "Live Channel",
        "profilePic": "\/image\/contact\/render\/3707962.jpg",
        "gender": "male",
        "locale": "en_GB",
        "countryCode": "GB",
        "tags": ["Platform Updates", "Sept 2020", "WhatsApp CRM"],
        "createdAt": 1600824297,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 37,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Back"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600854222,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62624905,
        "contactId": 3707962,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Sure~"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600854222,
        "timestamp_ms": 1600854222440639,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1600854223090308
            }, {
                "value": "delivered",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1601121060512000
            }, {
                "value": "read",
                "messageId": 62624905,
                "contactId": 3707962,
                "timestamp_ms": 1601121066801000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3494619,
        "cId": "869b9fa1-c7fd-4bf3-9660-5919b5a568c3",
        "fullName": "Lily Yap",
        "firstName": "Lily ",
        "lastName": "Yap",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1599701831,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 38,
        "fields": [{
            "id": 5835,
            "name": "organization",
            "type": "text",
            "value": "44750"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": "lily@getha.com.my",
        "pendingSince": null,
        "lastInteraction": 1600851822,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62617432,
        "contactId": 3494619,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "no worries ^^"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600851822,
        "timestamp_ms": 1600851822703050,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822740656
            }, {
                "value": "delivered",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822819732
            }, {
                "value": "read",
                "messageId": 62617432,
                "contactId": 3494619,
                "timestamp_ms": 1600851822817900
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3711212,
        "cId": "1232179755195068416",
        "fullName": "Bernardo Gonzalez ",
        "firstName": "Bernardo Gonzalez",
        "lastName": "",
        "profilePic": "\/image\/contact\/render\/http:\/\/abs.twimg.com\/sticky\/default_profile_images\/default_profile.png",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["BernardoGA", "WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600845758,
        "channel": {
            "id": 3650,
            "name": "Rocketbots Twitter",
            "source": "twitter"
        },
        "channelId": 3650,
        "channelName": "Rocketbots Twitter (twitter)",
        "channelSource": "twitter",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 11,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600845800,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62597836,
        "contactId": 3711212,
        "type": "outgoing",
        "message": [{
            "type": "quick_reply",
            "title": "Here is some basic info about WhatsApp",
            "replies": ["App vs API", "Get API Account", "Connect API Account", "Back"]
        }],
        "senderId": null,
        "sender": "Survey via Automation",
        "timestamp": 1600845800,
        "timestamp_ms": 1600845800420066,
        "__meta": {
            "status": [{
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845799890000
            }, {
                "value": "sent",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800793886
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800275000
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845800652000
            }, {
                "value": "read",
                "messageId": 62597836,
                "contactId": 3711212,
                "timestamp_ms": 1600845801398000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 1266929,
        "cId": "906001093",
        "fullName": "Bernardo G",
        "firstName": "Bernardo",
        "lastName": "G",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": null,
        "tags": ["Blog Updates", "Platform Updates", "Partnerships", "WhatsApp CRM", "Platform Support", "Sales", "Blog Updates", "Platform Updates", "Partnerships", "WhatsApp CRM", "Platform Support", "Sales", "BernardoGA"],
        "createdAt": 1587104758,
        "channel": {
            "id": 38667,
            "name": "Respond.io Telegram",
            "source": "telegram"
        },
        "channelId": 38667,
        "channelName": "Respond.io Telegram (telegram)",
        "channelSource": "telegram",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 707,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }, {
            "id": 317,
            "name": "platform_release_updates_opt_in",
            "type": "list",
            "value": "Yes"
        }, {
            "id": 620,
            "name": "create_trelo_card",
            "type": "text",
            "value": "Bulk tag limited to 25 contacts"
        }, {
            "id": 313,
            "name": "company",
            "type": "text",
            "value": ""
        }, {
            "id": 2145,
            "name": "space_name",
            "type": "text",
            "value": "Spacespace"
        }, {
            "id": 242,
            "name": "stage",
            "type": "list",
            "value": "User"
        }],
        "assigneeUserId": null,
        "phone": "1322131250",
        "email": "rs@mail.com",
        "pendingSince": null,
        "lastInteraction": 1600836803,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62565855,
        "contactId": 1266929,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "hey"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600836803,
        "timestamp_ms": 1600836803830339,
        "__meta": {
            "status": [{
                "value": "failed",
                "messageId": 62565855,
                "contactId": 1266929,
                "timestamp_ms": 1600836804677629,
                "error": "Telegram: Forbidden: bot was blocked by the user"
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3709601,
        "cId": "cea4c11e-eb54-4b6d-969c-662c81dd64c5",
        "fullName": "Benjamin Lim",
        "firstName": "Benjamin",
        "lastName": "Lim",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "en_US",
        "countryCode": "US",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600833905,
        "channel": {
            "id": 34934,
            "name": "Live Widget",
            "source": "webchat"
        },
        "channelId": 34934,
        "channelName": "Live Widget (webchat)",
        "channelSource": "webchat",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": "axceldigital@gmail.com",
        "pendingSince": null,
        "lastInteraction": 1600834834,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62559343,
        "contactId": 3709601,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "No worries. When you're ready to have a call, just message us and I'll send a link over to book it in."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600834834,
        "timestamp_ms": 1600834834497548,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600834837947944
            }, {
                "value": "delivered",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600834838478561
            }, {
                "value": "read",
                "messageId": 62559343,
                "contactId": 3709601,
                "timestamp_ms": 1600853844107521
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3704725,
        "cId": "3483285048399912",
        "fullName": "Victor Daza Rivero",
        "firstName": "Victor",
        "lastName": "Daza Rivero",
        "profilePic": "\/image\/contact\/render\/3704725.jpg",
        "gender": "male",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600808429,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600827435,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62532037,
        "contactId": 3704725,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600827435,
        "timestamp_ms": 1600827435355903,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600827435809923
            }, {
                "value": "delivered",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600827435927000
            }, {
                "value": "read",
                "messageId": 62532037,
                "contactId": 3704725,
                "timestamp_ms": 1600844112251000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3699673,
        "cId": "3272010892847384",
        "fullName": "Lina Rincon",
        "firstName": "Lina",
        "lastName": "Rincon",
        "profilePic": "\/image\/contact\/render\/3699673.jpg",
        "gender": "female",
        "locale": "es_ES",
        "countryCode": "ES",
        "tags": ["Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600791633,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 5,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600826035,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62526423,
        "contactId": 3699673,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600826035,
        "timestamp_ms": 1600826035589132,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62526423,
                "contactId": 3699673,
                "timestamp_ms": 1600826036106566
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3696334,
        "cId": "5491139437259",
        "fullName": "Nicol\u00e1s Mat\u00edas P\u00e9rez",
        "firstName": "Nicol\u00e1s Mat\u00edas",
        "lastName": "P\u00e9rez",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "AR",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020", "Spanish"],
        "createdAt": 1600781764,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 12,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "WhatsApp CRM"
        }],
        "assigneeUserId": null,
        "phone": "+5491139437259",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825937,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62526003,
        "contactId": 3696334,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Como te puedo ayudar?"
        }],
        "senderId": 24044,
        "sender": "Bernardo Gonzalez",
        "timestamp": 1600825937,
        "timestamp_ms": 1600825937469043,
        "__meta": {
            "status": [{
                "value": "pending",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825938655448
            }, {
                "value": "sent",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825938000000
            }, {
                "value": "delivered",
                "messageId": 62526003,
                "contactId": 3696334,
                "timestamp_ms": 1600825939000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3705949,
        "cId": "17862948347",
        "fullName": "Victor Sosa",
        "firstName": "Victor",
        "lastName": "Sosa",
        "profilePic": "",
        "gender": "N\/A",
        "locale": "",
        "countryCode": "US",
        "tags": ["WhatsApp CRM", "Platform Updates", "Sept 2020"],
        "createdAt": 1600813626,
        "channel": {
            "id": 36306,
            "name": "WhatsApp 360Dialog",
            "source": "360dialog_whatsapp"
        },
        "channelId": 36306,
        "channelName": "WhatsApp 360Dialog (360dialog_whatsapp)",
        "channelSource": "360dialog_whatsapp",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 17,
        "fields": [{
            "id": 356,
            "name": "journey",
            "type": "text",
            "value": "Get API Account"
        }],
        "assigneeUserId": null,
        "phone": "+17862948347",
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825590,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62524475,
        "contactId": 3705949,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Do you still need any assistance with WhatsApp?"
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600825590,
        "timestamp_ms": 1600825590642024,
        "__meta": {
            "status": [{
                "value": "delivered",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825592000000
            }, {
                "value": "pending",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825594000891
            }, {
                "value": "sent",
                "messageId": 62524475,
                "contactId": 3705949,
                "timestamp_ms": 1600825591000000
            }],
            "traceId": null
        }
    }
}, {
    "contact": {
        "id": 3703114,
        "cId": "3642985232434078",
        "fullName": "John Chaves",
        "firstName": "John",
        "lastName": "Chaves",
        "profilePic": "\/image\/contact\/render\/3703114.jpg",
        "gender": "male",
        "locale": "es_LA",
        "countryCode": "LA",
        "tags": ["Platform Updates", "Sept 2020"],
        "createdAt": 1600802557,
        "channel": {
            "id": 570,
            "name": "respond.io Facebook",
            "source": "facebook"
        },
        "channelId": 570,
        "channelName": "respond.io Facebook (facebook)",
        "channelSource": "facebook",
        "subscribed": true,
        "status": "done",
        "botStatus": true,
        "messagesCount": 4,
        "fields": [],
        "assigneeUserId": null,
        "phone": null,
        "email": null,
        "pendingSince": null,
        "lastInteraction": 1600825562,
        "unreadMessagesCount": 0,
        "latestMessageId": null,
        "meta": {
            "isSurveyOngoing": false,
            "snoozeTill": null
        }
    },
    "message": {
        "id": 62524344,
        "contactId": 3703114,
        "type": "outgoing",
        "message": [{
            "type": "text",
            "speech": "Hey John~ Let me know if you still need any assistance with the platform or channels."
        }],
        "senderId": 46999,
        "sender": "Christine Leong",
        "timestamp": 1600825562,
        "timestamp_ms": 1600825562606097,
        "__meta": {
            "status": [{
                "value": "sent",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1600825563205201
            }, {
                "value": "delivered",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1600825563553000
            }, {
                "value": "read",
                "messageId": 62524344,
                "contactId": 3703114,
                "timestamp_ms": 1601420632245000
            }],
            "traceId": null
        }
    }
}]

Tests:

JavaScript native reduce
[...new Map(conversations.map(contact => [contact.id, contact])).values()]
using lodash _.uniqby
_.uniqBy(conversations, 'contact.id');

Rendered benchmark preparation results:

Suite status: <idle, ready to run>

Previous results

Test case name	Result
JavaScript native reduce
using lodash _.uniqby

Fastest: N/A

Slowest: N/A

Latest run results:

Run details: (Test run date: 3 years ago)

User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:91.0) Gecko/20100101 Firefox/91.0

Browser/OS: Firefox 91 on Mac OS X 10.15

View result in a separate tab

Test name	Executions per second
JavaScript native reduce	72496.7 Ops/sec
using lodash _.uniqby	10359.8 Ops/sec

Autogenerated LLM Summary (model llama3.2:3b, generated 2 months ago):

LLMs can make mistakes. Check important info.

Related benchmarks:

filter uniq (version: 0)

compre uniqBy to native

Comparing performance of: JavaScript native reduce vs using lodash _.uniqby

Created: 3 years ago by: Guest

Jump to the latest result

JavaScript native reduce

using lodash _.uniqby

Suite status: <idle, ready to run>

Experimental features:

Fastest: N/A

Slowest: N/A

Autogenerated LLM Summary (model llama3.2:3b, generated 2 months ago):